The Role
Supervises Medical Bill Review team activities, manages performance reviews, ensures client expectations are met, and resolves issues as needed.
Summary Generated by Built In
Job Track Description:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
General Profile
- Supervises daily tasks of complex business, technical support, and production teams.
- Responsible for the success of the team.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
Functional Knowledge
- Has a comprehensive understanding of a range of processes, procedures, systems, and concepts in own field.
Business Expertise
- Helps teams to integrate and work together to support the achievement of company goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
Leadership
- Provides daily supervision to team members including coaching, quality checks, and work progress.
Problem Solving
- Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
- Tactfully, concisely and rationally exchanges ideas and information.
Responsibility Statements
- Supervises the day-to-day activity of the Medical Bill Review group.
- Ensures on-going performance meets established guidelines and conducts annual performance reviews.
- Facilitates resolutions to problems and escalations that are moderately complex in scope.
- Ensures all targets are met per client expectations.
- Ensures appropriate staffing levels and facilitates the allocation of work.
- Interfaces with clients to identify and resolve on-going issues.
- Performs other duties as assigned.
- Complies with all policies and standards.
Skills Required
- Broad technical expertise and industry knowledge
- Management experience overseeing employees
- Ability to work unsupervised
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The Company
What We Do
Founded in 1994 and headquartered in Conshohocken, Pennsylvania, MedRisk was established with a mission to revolutionize physical rehabilitation for workers' compensation patients. Over the last 30 years, the company has evolved into a leading managed care organization dedicated to physical rehabilitation and medical bill review for the casualty claims industry.
