Supervisor, BES, PEX, Payroll

Posted 18 Hours Ago
Be an Early Applicant
San Jose, Escazu, Escazu, CRI
In-Office
Senior level
Food • Manufacturing
The Role
Lead end-to-end multi-country payroll operations, ensuring accurate, compliant, and timely payroll delivery. Oversee payroll cycle activities, reconciliations, SOX controls, vendor performance, and People Cost budgeting. Manage a team of ~10, drive continuous improvement, maintain documentation, resolve escalations, and partner with HR/Finance stakeholders to deliver reliable payroll services at scale.
Summary Generated by Built In

YOUR OPPORTUNITY

Bacardi has amazing goals to accomplish in the upcoming years. We are building our Best10 yet! To achieve this, it’s critical that you provide the highest service to our employees.

Your key responsibility in this role is to lead end-to-end payroll operations across multiple markets, ensuring accurate, compliant, and timely payroll delivery while driving continuous improvement, strong controls, and a high-performing team culture. The role balances operational excellence, strategic execution, and people leadership to deliver reliable payroll services at scale.

ABOUT YOU

You understand, embrace and demonstrate our culture.

You embody a culture of accountability, continuous improvement, and collaboration. You have a strong focus on accuracy, compliance, and controls.

Analytical thinking, stakeholder trust, and a customer-centric mindset define your approach, enabling you to resolve complex issues, drive sustainable improvements, and lead teams to consistently deliver high-quality payroll outcomes.

RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE

  • Apply strong practical knowledge of payroll principles, processes, systems, and controls, with a solid understanding of related HR, finance, and compliance functions.
  • Lead daily end-to-end multi-country payroll operations, ensuring accuracy, timeliness, compliance, and right-first-time delivery; ensuring achievement of set goals.
  • Oversee all pre-, during-, and post-payroll activities, including validations, approvals, off-cycle payments, reconciliations, and accounting entries.
  • Support People Cost Budget preparation and monthly updates.
  • Ensure strong internal controls, SOX compliance, and audit readiness across all payroll processes.
  • Maintain accurate and up-to-date process documentation to ensure operational continuity and consistent delivery of high-quality services.
  • Make sound operational decisions and resolve issues in alignment with company policies, procedures, and departmental objectives, escalating when appropriate.
  • Identify process inefficiencies and root causes, develop corrective action plans, and track implementation through resolution.
  • Manage payroll-related escalations with an appropriate sense of urgency and customer focus.
  • Monitor payroll vendor performance to ensure service accuracy, effectiveness, and compliance with agreed service levels; escalate gaps and risks to management as needed.
  • Lead and manage a team of approximately 10 employees, setting clear goals, performance expectations, and workload priorities aligned with business objectives.
  • Direct, coach, develop and motivate team members; fostering accountability, engagement, collaboration, and capability growth.
  • Build strong collaborative relationships with internal and external stakeholders to drive operational excellence and achieve organizational goals.

SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY

  • Bachelor’s degree in accounting, Finance, Business or related field.
  • Language Skills: Fluent English & Spanish; additional languages (French, Italian, Portuguese) are a plus.
  • Minimum 5 Years of progressive experience, with at least 2 years of experience managing people and operations.
  • Intermediate knowledge of Accounting/Finance, understanding the impacts of payroll elements into both balance sheet and P&L. Relevant concepts: Accruals, actuals and true ups.
  • Advanced Excel skills (pivot tables, complex formulas, data analysis).
  • Proficiency in SAP for reporting, financial review, and journal entries.
  • Demonstrated experience leading, coaching, and developing a team of payroll professionals.
  • Excellent written and verbal communication skills, with the ability to explain complex payroll concepts to diverse audiences.
  • Proven analytical skills with a high level of accuracy and attention to detail.
  • Flexibility to support extended work hours during payroll processing cycles, quarter‑end, or year‑end activities as required.
  • Preferred: Previous experience in Payroll or Accounting / previous experience in shared services environment.
  • Preferred: Previous experience in budget preparation processes.
  • Preferred: Previous experience with Workday.

PERSONAL QUALITIES – SHARE OUR FOUNDER’S PASSION AND ENTREPRENEURIAL FLAIR

  • Strong attention to detail and high level of accuracy in handling sensitive payroll data.
  • High sense of accountability, integrity, and confidentiality.
  • Customer-oriented mindset with the ability to provide responsive and professional support to employees and stakeholders.
  • Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines effectively.
  • Proactive and continuous improvement mindset, with the ability to identify opportunities to enhance processes and controls.
  • Strong interpersonal and communication skills, both written and verbal.
  • Resilient and adaptable, with the ability to navigate change and ambiguity effectively.
  • Collaborative approach with the ability to build trusted relationships across teams, functions, and external partners.
  • Results-driven mindset with strong follow-through and execution capabilities.
  • Ability to maintain composure, professionalism, and sound judgment during escalations or critical payroll periods.
  • Ability to build a positive and accountable team culture focused on service excellence, continuous learning, and engagement.
  • Leader with the ability to inspire, motivate, and guide teams toward high performance.
  • Effective communicator who promotes transparency, regular feedback, and open two-way communication.
  • Ability to set clear expectations, define measurable goals, and hold team members accountable in a constructive manner.
  • Genuine interest in employee development, with the ability to coach, mentor, and support career growth opportunities.
  • Skilled at identifying individual strengths and leveraging them to maximize team performance and engagement.
  • Ability to recognize development opportunities and provide timely, actionable feedback to drive continuous improvement.
  • Empathetic and approachable leadership style that fosters trust, inclusion, and psychological safety within the team.

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
 

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become

  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others

  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance

  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.

  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with

  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 

U.S. applicants have rights under Federal Employment Laws.

Perks of Working for us

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement:
  • Competitive Pay Package

  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)

  • Retirement/Pension Plan

Health & Wellbeing
  • Medical, Critical Illness, and Life Insurance

  • Employee Assistance Programs

  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits


The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.
Some benefits may be subject to an employee contribution.
Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Skills Required

  • Bachelor's degree in Accounting, Finance, Business or related field
  • Fluent English and Spanish
  • Minimum 5 years progressive payroll/related experience with at least 2 years managing people and operations
  • Intermediate knowledge of Accounting/Finance including accruals, actuals and true-ups
  • Advanced Excel skills (pivot tables, complex formulas, data analysis)
  • Proficiency in SAP for reporting, financial review, and journal entries
  • Demonstrated experience leading, coaching, and developing a payroll team
  • Strong written and verbal communication skills
  • Proven analytical skills with high accuracy and attention to detail
  • Flexibility to support extended hours during payroll cycles, quarter‑end, or year‑end
  • Previous experience in Payroll or Accounting / shared services environment
  • Previous experience in budget preparation processes
  • Previous experience with Workday
  • Additional languages (French, Italian, Portuguese)
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The Company
8,156 Employees
Year Founded: 1862

What We Do

Bacardi Limited is the world's largest privately held, family-owned international spirits company. For over seven generations, the company has managed the fermenting, distilling, aging, blending, and bottling processes of rum and other spirits. Its diverse portfolio comprises more than 200 brands and labels, including iconic names like Bacardí rum and Grey Goose vodka, distributing products to approximately 170 countries.

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