Operations Systems Specialist

Posted 10 Days Ago
Be an Early Applicant
Jeddah, SAU
In-Office
Mid level
eCommerce • Food • Logistics • Retail
The Role
Serve as WMS super user and liaison between Warehouse Operations and IT to optimize system efficiency, ensure data accuracy and user adoption, deliver training, produce reports with Power BI/SQL, support WMS implementations, and drive process improvements.
Summary Generated by Built In

We are seeking an experienced Operations Systems Specialist to support and optimize warehouse operations through effective use of Warehouse Management Systems (WMS). This role will act as the key liaison between Warehouse Operations and IT, ensuring system efficiency, user adoption, data accuracy, and continuous process improvement.


Requirements
  • Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, or a related field (IT background preferred).
  • Minimum 3 years of experience in warehouse or Distribution Center (DC) operations.
  • Strong hands-on experience with Warehouse Management Systems (WMS) and related modules.
  • Proficiency in Power BI and SQL.
  • Experience in data analysis, reporting, and operational performance tracking.
  • Experience delivering system training and supporting end users.
  • Solid understanding of process mapping, workflow optimization, and continuous improvement methodologies.
  • Strong analytical, problem-solving, and communication skills.
  • Experience supporting WMS implementations, enhancements, or integrations is an advantage.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, or a related field
  • Minimum 3 years of experience in warehouse or Distribution Center (DC) operations
  • Hands-on experience with Warehouse Management Systems (WMS) and related modules
  • Proficiency in Power BI
  • Proficiency in SQL
  • Experience in data analysis, reporting, and operational performance tracking
  • Experience delivering system training and supporting end users
  • Understanding of process mapping, workflow optimization, and continuous improvement methodologies
  • Strong analytical, problem-solving, and communication skills
  • Experience supporting WMS implementations, enhancements, or integrations
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The Company
Year Founded: 2022

What We Do

Ninja is an online supermarket and delivery platform founded in 2022 in Riyadh, Saudi Arabia. It provides a wide range of products, including groceries, beauty, and household essentials, delivered in under 30 minutes through a network of dark stores. The company operates across Saudi Arabia and has expanded its services to other GCC countries, focusing on speed, reliability, and convenience for its customers.

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