At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Summary of the Job:
About This Role:
Responsibilities
- Participate in corporate internship program activities such as educational workshops, social events, and community outreach.
Duties may include
- Attend and participate in required internship educational sessions to develop and enhance core skills, industry knowledge, and key system and process understanding (as available)
- Participate and/or lead the completion of assigned short-term projects, as requested by manager
- Work with manager to develop, implement and complete a development plan, intended to identify educational opportunities in the organization aligned with interests
Partnership Marketing Lifecycle Strategy-Specific Duties may Include
Cardholder Retention Program Development – est. 75%
- Research and evaluate Customer Care capabilities to support cardholder retention efforts when customers call to close their credit card accounts
- Collaborate with Account Executives (AEs) and Strategy team to identify retention opportunities across partnership portfolios
- Analyze portfolio-specific needs and recommend tailored retention strategies for each partnership program
- Support the development and documentation of retention program framework, including processes, talking points, and success metrics
- Assist in building business case presentations for proposed retention initiatives
- Participate in cross-functional meetings with Lifecycle, Strategy, and Customer Care teams
Strategic Analysis and Program Support – est. 25%
- Conduct competitive research on industry best practices for credit card retention programs
- Assist with data analysis to identify key drivers of cardholder attrition
- Support creation of program documentation, process flows, and implementation roadmaps
- Contribute to special projects as assigned by the Lifecycle team
The Ideal Candidate for This Role:
Program Requirements
- Must be a current university student or recent graduate with pursuing a degree in Business and/or Marketing.
- Undergraduate GPA of 3.0 or higher
- Possess leadership skills
- Working knowledge of Microsoft Office
Work Environment:
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.Compensation and Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.
To obtain compensation and benefit information related to this specific role, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20260494Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.
Learn more here.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
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What We Do
For more than 165 years, FNBO, a subsidiary of First National of Nebraska, has set the standard for outstanding customer service coupled with some of the most innovative financial products in the industry. When it opened in 1857, FNBO was a local bank that served only Omaha and the surrounding communities. Today, FNBO has locations in eight states and more than 6.6 million customers across the country. First National of Nebraska and its affiliates have nearly $30 billion in managed assets and 5,000 employee associates. We've come a long way in the last century and a half. As you browse through our site, we think you'll understand why we've been so successful – and why we're so excited about what the future holds for our customers and our organization. Check us out at www.fnbo.com.
