Summer Intern – CXM Transformation, AI & GTM Support
Are you interested in helping shape the future of customer experience, AI-driven solutions, and go-to-market strategy?
Do you enjoy solving problems, working across teams, and contributing to meaningful business initiatives?
About the Role
As a Summer Intern, you will support a variety of transformation initiatives across Customer Experience Management (CXM), AI, Product, and Go-to-Market (GTM) functions. You will work closely with cross-functional teams to assist with research, solution development, documentation, presentations, market analysis, and project coordination.
This role is ideal for students interested in technology, artificial intelligence, business strategy, product development, marketing, consulting, or project management.
Potential Areas of Placement
Internship opportunities may include work in the following areas:
- Customer Experience Management (CXM) Transformation
- Artificial Intelligence (AI) & Automation Solutions
- Product Strategy & Solution Development
- Go-to-Market (GTM) Strategy & Enablement
- Business Operations & Project Management
- Market Research & Competitive Intelligence
- Sales Enablement & Solution Packaging
- Marketing Communications & Content Development
Responsibilities
- Support go-to-market and product initiatives for emerging CX and AI solutions
- Assist with developing documentation, playbooks, training materials, and enablement content
- Conduct market research, competitive analysis, and solution comparisons
- Support solution development efforts across AI, automation, messaging, and customer experience capabilities
- Create presentations, graphics, and executive-level materials to support strategic initiatives
- Assist with social media, market engagement, and industry research activities
- Help organize priorities, track project milestones, and support cross-functional workstreams
- Collaborate with teams across marketing, legal, finance, product, and operations to support business initiatives
- Contribute ideas and recommendations that help improve processes, solutions, and customer outcomes
Responsibilities
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Business, Marketing, Communications, Analytics, Engineering, or a related field
- Strong interest in technology, AI, business transformation, customer experience, or go-to-market strategy
- Excellent written and verbal communication skills
- Strong analytical, research, and problem-solving abilities
- Ability to manage multiple priorities and work effectively in a collaborative environment
- Comfortable working in a fast-paced environment with evolving priorities
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience with presentation design, research, analytics, or technical projects is a plus
- Familiarity with AI tools, automation platforms, data analysis, or software development is a plus
What You'll Gain
- Hands-on experience supporting enterprise transformation initiatives
- Exposure to AI, automation, customer experience, and go-to-market strategy
- Mentorship from business and technology leaders
- Experience working on cross-functional projects with measurable business impact
- Professional development and networking opportunities
- Exposure to emerging technologies and innovative business solutions
- The opportunity to contribute to meaningful work while building skills for future career growth
Applicants may be considered for one or more functional areas based on their background and preferences indicated during the application process.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is ($20.00 per hr.).
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Business, Marketing, Communications, Analytics, Engineering, or a related field
- Strong interest in technology, AI, business transformation, customer experience, or go-to-market strategy
- Excellent written and verbal communication skills
- Strong analytical, research, and problem-solving abilities
- Ability to manage multiple priorities and work effectively in a collaborative environment
- Comfortable working in a fast-paced environment with evolving priorities
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience with presentation design, research, analytics, or technical projects
- Familiarity with AI tools, automation platforms, data analysis, or software development
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
