Summer 2027 Production Support Analyst Intern

Posted Yesterday
Be an Early Applicant
San Diego, CA, USA
In-Office
25-30 Hourly
Internship
Aerospace • Information Technology • Security • Cybersecurity • Defense
Do the can't be done.
The Role
Supports County IT systems during a 10-week summer internship by assisting with incident management, tracking SLA performance, and creating dashboards and executive reports. The intern analyzes service health, troubleshoots issues, and provides leadership visibility across County operations. The role is hybrid in San Diego and requires proficiency in Excel, analytical skills, and clear communication, with preferred exposure to ServiceNow, ITIL, reporting tools, monitoring platforms, or SQL.
Summary Generated by Built In
Responsibilities

Peraton is seeking a Summer 2027 Production Support Analyst Intern to support the County of San Diego Contract from June 2027 to August 2027.  


As a Production Support Analyst Intern students will help keep County systems running by supporting incident management, tracking SLA performance, and building dashboards and executive reports. Your analysis will give leadership visibility into service health across County operations.


Peraton is the County of San Diego's IT and telecommunications partner, supporting the technology that County departments rely on to serve more than 3 million residents, from public health and social services to public safety and libraries. As a intern/co-op on the CoSD program, you'll work alongside Peraton professionals on real projects that modernize County services, including emerging work applying AI to how software is designed, built, and delivered.


Internship structure: Full-time (40 hours/week) for a 10-week summer internship. Hybrid, based in San Diego, CA.


#PeratonIntern

Qualifications

Required Qualifications

  • US Citizenship
  • HS Diploma and some advanced level training.
  • You are a current undergrad or graduate student and have completed progress or pursuing a degree in Information Technology, Information Systems, Computer Science, Data Analytics, or related field
  • Analytical and troubleshooting skills
  • Proficiency in Excel and clear written communication

Desired Qualifications

  • Experience with ServiceNow or another ticketing system
  • Familiarity with ITIL concepts (ITIL 4 Foundation a plus)
  • Dashboard or reporting experience (Power BI, Tableau)
  • Exposure to monitoring tools (CloudWatch, Splunk) or SQL

Location:

  • San Diego, CA
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary RangeThe rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. SCA / Union / Intern Rate or Range$25–30/hr EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Skills Required

  • US citizenship
  • High school diploma and some advanced-level training
  • Current undergraduate or graduate student pursuing or progressing toward a degree in Information Technology, Information Systems, Computer Science, Data Analytics, or a related field
  • Analytical and troubleshooting skills
  • Proficiency in Microsoft Excel
  • Clear written communication
  • Experience with ServiceNow or another ticketing system
  • Familiarity with ITIL concepts; ITIL 4 Foundation is a plus
  • Dashboard or reporting experience with Power BI or Tableau
  • Exposure to monitoring tools such as CloudWatch or Splunk, or SQL

Peraton Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Peraton and has not been reviewed or approved by Peraton.

  • Healthcare Strength — Healthcare offerings are described as broad, including medical, dental, vision, mental health support, and specialty programs like virtual physical therapy and surgical/cancer care navigation. Medical coverage is also characterized as a standout part of the overall package in terms of perceived quality.
  • Retirement Support — Retirement support includes a 401(k) with employer matching and is repeatedly positioned as a strong component of total rewards. The 401(k) benefit is frequently singled out as one of the most valued parts of the package.
  • Leave & Time Off Breadth — Time-off benefits are positioned as robust, including PTO, holidays, paid sick days, and floating holidays, with some roles offering notably generous accrual. Leave breadth is reinforced by related programs such as short/long-term disability and bereavement leave.

Peraton Insights

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The Company
HQ: Reston, VA
18,000 Employees
Year Founded: 2017

What We Do

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Why Work With Us

We are fearlessly solving the world’s most complex challenges to keep people safe and secure. You can be a part of protecting and promoting that freedom around the world.

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