Summer 2027 Internship Program – CRM Intern

Posted 19 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
28K-28K Annually
Internship
Digital Media • Fintech • Information Technology
The Role
Supports lifecycle marketing initiatives focused on subscriber engagement and retention. Responsibilities include helping create and deliver marketing materials, building multi-channel CRM journeys, analyzing campaign performance, testing consumer-facing assets, researching competitor practices, and contributing creative ideas. The intern collaborates across marketing, product, revenue, and operations teams while gaining experience with CRM tools and marketing automation.
Summary Generated by Built In

Job Description:


Summer 2027 Internship – CRM Intern Application Deadline: November 13, 2026 We encourage you to submit your application as early as possible, as internship applications are reviewed on a rolling basis. AMER Internship Dates: June 7, 2027 – August 13, 2027 (You must be available to work full-time, in-office during this period.) About Our Internship Program: Dow Jones Internship Program is a 10-week summer experience designed to give students real exposure to how . Our interns work on meaningful projects alongside our teams, gaining hands-on skills that make an impact on the business. We believe the best way to learn is by doing — that’s why you’ll be paired with a mentor, connected with senior leaders, and included in professional development sessions. You’ll also join a diverse global intern community, sharing experiences and building networks that last beyond the program. Our goal is to provide a supportive, engaging, and fun environment where your work feels valued and your growth comes first. Check out our Dow Jones Internship Program page to learn more and hear directly from past interns about their journeys. At Dow Jones, you’ll have the chance to start your career in an environment where collaboration, trust, and impact come first. About the Role The CRM Intern assists with marketing initiatives aimed at driving subscriber engagement and retention. You will learn to leverage marketing technology, marketing channels, and customer data to support lifecycle marketing campaigns and customer-centric journeys. Role based in New York City, NY. Must work from the NYC office 3x a week (Tuesday through Thursday). This internship is embedded within the Engagement & Retention Marketing team and provides cross-functional exposure to teams across the organization (Subscriber Revenue, Retention, Marketing Operations, Brand Marketing, Product, etc.). You Will: Assist with marketing tactics and strategies for engaging and retaining subscribers. Support the creation, production, and delivery of marketing materials by collaborating with internal departments, drafting creative briefs, and tracking internal approvals. Gain hands-on experience in CRM tools to help build multi-channel subscriber journeys and experiments. Collect, analyze and share insights regarding campaign performance in an organized and clear manner. Communicate effectively in team and cross-functional meetings. Test, QA and validate consumer-facing assets required for the expanding CRM programs and GTM initiatives. Run competitor analysis on subscriber journey best practices, and growing technologies in the customer engagement space. Develop and share new, original ideas to support creativity and innovation within the team. Exercise a thorough knowledge of Dow Jones brands and the news media industry. You Have: Currently pursuing an undergraduate or graduate degree in Marketing, Communications, Business, or a related field. Highly organized and detail-oriented, with proven time management skills. A demonstrated ability to balance multiple projects with competing deadlines and levels of priority. An ability to derive insights from campaign reports, and make data-informed decisions. The ability to recognize problems before they arise, and proactively develop and recommend solutions. Outstanding cross-group collaboration, interpersonal, verbal and written communication, problem solving, and presentation skills are required. Familiarity with or strong interest in multi-channel CRM tools (e.g., Braze) and marketing automation. Program Eligibility:  Enrollment in a 4-year undergraduate degree program Graduating in Dec 2027 – July 2029 (U.S.)   Does not require sponsorship for employment visa status (now or in the future) in the country where applying. About Dow Jones: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

Equal Opportunity Employer


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation


We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area:


Dow Jones - Marketing

Job Category:


Administration, Facilities & Secretarial

Union Status:


Non-Union role
Base Pay Range: $28.00 - $28.00

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.


For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.


For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.


Skills Required

  • Currently pursuing an undergraduate or graduate degree in Marketing, Communications, Business, or a related field.
  • Enrollment in a four-year undergraduate degree program.
  • Expected graduation between December 2027 and July 2029 in the United States.
  • Available to work full-time, in-office, from June 7, 2027 through August 13, 2027.
  • Must work from the New York City office three days per week, Tuesday through Thursday.
  • Highly organized and detail-oriented, with proven time management skills.
  • Ability to balance multiple projects with competing deadlines and priorities.
  • Ability to derive insights from campaign reports and make data-informed decisions.
  • Ability to identify potential problems and proactively recommend solutions.
  • Strong collaboration, interpersonal, verbal, written communication, problem-solving, and presentation skills.
  • Familiarity with or strong interest in multi-channel CRM tools, such as Braze, and marketing automation.
  • Does not require employment visa sponsorship now or in the future in the country of application.
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The Company
HQ: New York, NY
4,898 Employees
Year Founded: 1882

What We Do

When you join Dow Jones, you become part of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, and video --including some of the widest-read and most-respected brands, like The Wall Street Journal, Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Our products inform the discussions and decisions that are vital to the world's commerce, while our databases make the business world more transparent. We continually develop technology to transform information into insight and prosperity. We enlighten and inspire audiences around the globe with authoritative, differentiated and trusted content.

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