Summer 2027 Internship- IT Support Team- Cleveland, Ohio
The Summer Intern will be a member of the IT Operations team responsible for supporting the IT needs across the BWE footprint.
The Summer Intern Program will introduce you to BWE, the capital markets industry, and our outstanding professionals.
Program participants will receive exposure to various asset classes, clients, capital sources, deal structuring, negotiation tactics, market trends, and financial models.
BWE is a national, full-service commercial and multifamily mortgage banking company that puts people and communities first.
RESPONSIBILITIES:
• Assist the IT Support Specialists with break-fix issues as well as requests for new IT services.
• Assist with onboarding new employees by setting up accounts, permissions, and devices.
• Support remote and in-office employees with computer upgrades and configurations.
• Create and update solution articles for internal knowledge bases.
• Document troubleshooting steps and resolutions for recurring issues.
• Ad hoc special projects.
QUALIFICATIONS:
• Current undergraduate sophomore, junior, or senior studying Computer Science, Information Technology, or Computer Engineering.
• Experience with Microsoft Excel, PowerPoint, Word, and Outlook.
• Strong oral and written communication skills.
• Ability to multitask and manage time effectively.
• Excellent interpersonal, problem-solving, and organizational skills.
DESIRED:
• Familiarity with Windows and macOS.
• Experience with Microsoft Office 365, Azure AD, Microsoft Teams, and Adobe Acrobat.
• Understanding of IP addressing, DNS, VPNs, and basic cybersecurity practices.
• Exposure to ticketing platforms like FreshService or ServiceNow for managing support requests.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
We encourage you to explore the career opportunities we have available here at BWE!
Please note, BWE will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Skills Required
- Currently enrolled as an undergraduate sophomore, junior, or senior
- Studying Computer Science, Information Technology, or Computer Engineering
- Experience with Microsoft Excel, PowerPoint, Word, and Outlook
- Strong oral and written communication skills
- Ability to multitask and manage time effectively
- Excellent interpersonal, problem-solving, and organizational skills
- Familiarity with Windows and macOS
- Experience with Microsoft Office 365, Azure AD, Microsoft Teams, and Adobe Acrobat
- Understanding of IP addressing, DNS, VPNs, and basic cybersecurity practices
- Exposure to FreshService or ServiceNow ticketing platforms
- Currently authorized to work in the United States without visa sponsorship now or in the future
BWE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BWE and has not been reviewed or approved by BWE.
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Leave & Time Off Breadth — Generous paid vacation, sick time, and holidays are paired with paid parental and caregiver leave. This provides both day-to-day PTO and family-related time away from work.
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Healthcare Strength — Comprehensive medical, dental, vision, and life insurance are part of the package. This breadth of core coverage is clearly stated in company materials.
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Retirement Support — A 401(k) match program is included alongside pay and bonus opportunities. This signals employer support for long-term retirement savings.
BWE Insights
What We Do
BWE stands as a national, full-service commercial and multifamily mortgage banking company committed to elevating real estate financing. Putting clients’ goals first, our experienced and trusted advisors offer comprehensive capital solutions by combining enduring debt and equity relationships with unparalleled local market insights across our 40+ offices and national servicing platform.
