Summer 2026 Transformation & Process Management Intern

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Description Summary

Job Description

Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care.

The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all while enhancing their leadership competencies.

As a Nationwide intern, you’ll enjoy everything that makes us great. From professional development sessions and networking events to collaborations with company leaders, your internship will take on a meaningful journey through the Nationwide experience. Our award-winning culture will ensure you feel welcomed, challenged and encouraged every step of the way!

Job Summary

A day in the life of a Transformation & Process Management Intern might include:

• Support Process Documentation & Mapping: Assist in documenting current business processes and identifying areas for improvement.

• Participate in Process Redesign Projects: Contribute to initiatives that streamline workflows, improve efficiency, and enhance customer experience.

• Help Coordinate Process Events: Assist in planning and executing meetings, workshops, and deliverables related to process improvement efforts.

• Analyze Operational Data: Compile and interpret data to support process performance reviews and identify trends or bottlenecks.

• Contribute to Change Enablement: Help develop communication materials and support stakeholder engagement during process transitions.

•Collaborate Across Teams: Work with business analysts, project managers, and operations teams to understand how transformation efforts are implemented.

• Contribute to Citizen Development Initiatives: Leverage democratized tools and data platforms to help build and enhance business processes and applications, empowering teams to solve problems and innovate with a reduced dependence on traditional IT resources.

About You

A successful Transformation & Process Management Intern at Nationwide has:

Education

• Pursuit of a Bachelor’s degree in Operations Management, Business Administration, Industrial Engineering, Management Information Systems (MIS), Business Analytics, Supply Chain Management, Organizational Leadership, Systems Engineering or a related field.
• Completion of sophomore or junior year is preferred
• Involvement in student activities and/or some work experience

Skills/Competencies

• Strong written and verbal communication

• Detail-oriented with strong organization skills

• Ability to manage time and prioritize tasks

• Team-oriented mindset and collaborative spirit

• Professionalism and accountability

• Basic proficiency in Excel and PowerPoint

• Exposure to process mapping tools (e.g., Visio, Lucid chart) is a plus

• Interest in project management and business operations

• Ability to think critically and interpret business problems

• Familiarity with business terminology and customer service concepts

Nationwide does not participate in the Stem OPT Extension program. At its sole discretion, Nationwide determines whether to offer sponsorship for qualifying positions based on business need and budget. However, it is not usually available for entry level roles.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.