What success looks like in this role:
- Monitor and troubleshoot Network Infrastructure within the guidelines of Incident Management (Return-to-Service), Problem Management (Reason for Outage) and Change management.
- Perform fault isolation and resolution in a methodical and thorough manner in accordance with SLA.
- Perform network maintenance and system upgrades including patches, hot fixes, and security configuration.
- Continuously explore the opportunities to automate repetitive tasks and share the best practices across all the teams.
- Ability to administer, and troubleshoot network infrastructure devices, including wireless access points, routers, switches, WLAN controllers.
- Remotely support customers and/or onsite technicians test and turn-ups of WAN and LAN equipment.
- Meet and exceed customer SLA or OLA metrics.
- Work with third party vendors to remediate and resolve customer issues.
#LI-BN1
You will be successful in this role if you have:
- 1 - 2 years of experience in networking technologies.
- ITIL foundation knowledge and certification.
- Hands on experience in working with the following:
- Cisco routers, Catalyst switches, Nexus switches, WLCs & Meraki devices
- HP, Aruba switches, routers & WLCs
- Cisco ISE, Cisco DNAC, ACI
- SD WAN – Silver peak, Velo cloud etc.
- Knowledge on Public Clouds like Azure, AWS, Google
- Automate tasks and monitor their effectiveness.
- Hand on experience with routers, switches, wireless controllers. (Cisco, Aruba, and Meraki)
- Associate level certification in one or more fields. (Cisco- CCNA, Aruba – ACSA etc..)
- Proficient with standard troubleshooting practices and methodologies.
- Good analytical and problem-solving skills.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- 1-2 years of experience in networking technologies
- ITIL Foundation knowledge and certification
- Hands-on experience with Cisco routers, Catalyst switches, Nexus switches, Cisco WLCs and Meraki devices
- Hands-on experience with HP and Aruba switches, routers and WLCs
- Experience with Cisco ISE, Cisco DNA Center (DNAC), and ACI
- Experience with SD‑WAN solutions (Silver Peak, VeloCloud)
- Knowledge of public cloud platforms (Azure, AWS, Google Cloud)
- Ability to automate operational tasks and monitor effectiveness
- Associate-level certification in one or more fields (e.g., Cisco CCNA, Aruba ACSA)
- Proficiency with standard troubleshooting methodologies and strong analytical/problem-solving skills
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
-
Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
-
Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
-
Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
Unisys Insights
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
