Subject Matter Expert Network Engineer

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Monitor, troubleshoot, maintain and upgrade LAN/WAN/wireless infrastructure; implement changes via ITIL; automate tasks; support remote and onsite turn-ups; maintain documentation and knowledge base; meet SLAs; collaborate with engineering and vendors; provide on-call response.
Summary Generated by Built In

What success looks like in this role:

  • Monitor and troubleshoot Network Infrastructure within the guidelines of Incident Management (Return-to-Service), Problem Management (Reason for Outage) and Change management.
  • Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), Wireless LANs, network segments, security devices and Internet and Intranet systems to ensure operability.
  • Perform network maintenance and system upgrades including patches, hot fixes, and security configuration.
  • Continuously explore the opportunities to automate repetitive tasks and share the best practices across all the teams.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, routers, switches, WLAN controllers.
  • Remotely support customers and/or onsite technicians test and turn-ups of WAN and LAN equipment.
  • Work with engineering department to develop customer and device specific knowledge base.
  • Maintaining and predesign documents for all network infrastructure.
  • Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.
  • Plan and implement network changes as per the ITIL change management process.
  • Meet and exceed customer SLA or OLA metrics.
  • Work with third party vendors to remediate and resolve customer issues.

#LI-BN1

You will be successful in this role if you have:

  • Minimum 8 years of experience in networking technologies.
  • ITIL foundation knowledge and certification.
  • Hand on experience in working with the following:
    • Cisco routers, Catalyst switches, Nexus switches, WLCs & Meraki devices
    • HP, Aruba switches, routers & WLCs
    • Cisco ISE, Cisco DNAC, ACI
    • SD WAN – Silver peak, Velo cloud etc.
  • Good level of understanding on the virtualization concepts.
  • Knowledge on Public Clouds like Azure, AWS, Google
  • Automate tasks and monitor their effectiveness.
  • Hand on experience with routers, switches, wireless controllers. (Cisco, Aruba, and Meraki)
  • Professional level certification in one or more fields. (Cisco- CCNA, CCNP, SISE; Aruba - ACSA, ACSP, ACMX, ACSDP)
  • Proficient with standard troubleshooting practices and methodologies.
  • Strong understanding of network infrastructure and network hardware.
  • Ability to think through problems and visualize solutions.
  • Knowledge of application transport and network infrastructure protocols.
  • Good analytical and problem-solving skills.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

 

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.

Skills Required

  • Minimum 8 years of experience in networking technologies
  • ITIL foundation knowledge and certification
  • Hands-on experience with Cisco routers, Catalyst switches, Nexus switches, WLCs and Meraki devices
  • Hands-on experience with HP and Aruba switches, routers and WLCs
  • Experience with Cisco ISE, Cisco DNAC and ACI
  • Experience with SD-WAN technologies (Silver Peak, VeloCloud, etc.)
  • Good understanding of virtualization concepts
  • Knowledge of public cloud networking (Azure, AWS, Google Cloud)
  • Ability to automate tasks and monitor effectiveness
  • Professional networking certifications (Cisco CCNA/CCNP/ISE; Aruba ACSA/ACSP/ACMX/ACSDP)
  • Proficient with standard troubleshooting practices and methodologies
  • Strong understanding of network infrastructure, hardware and protocols
  • Ability to maintain on-call availability and respond to network issues
  • Experience planning and implementing network changes per ITIL change management
  • Experience working with third-party vendors to resolve customer issues

Unisys Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
  • Retirement Support Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
  • Healthcare Strength Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.

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The Company
HQ: Blue Bell, PA
22,588 Employees
Year Founded: 1986

What We Do

Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial

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