An opportunity has arisen for a Studio Administrator to join and assist our Admin team leader in providing a first class, trusted and pro-active administrative support service.You will be involved in a host of activities, helping to make things happen and run smoothly.
Key Responsibilities
General responsibilities
- Processing and coordinating orders for individual products and for packages
- Collecting and reviewing content from agents within the deadline and making sure it is passed to correct department for jobbing up.
- Answering telephone calls, dealing with inquiries and escalating where required
- Managing customer expectations and communicating with key stakeholders in a professional manner
- Filing
- Proof reading
- Maintenance of databases and records
- Prioritize the workload to ensure service level agreements are met
- New member packs
- Associate certificates
- Ordering and packaging stock orders
- Checking invoices for Finance
Multi-skilling
- Take responsibility for becoming proficient in all areas of the department, so team members can provide cover for each other
- Take part in learning duties outside of the department so cover may be provided as required
- Assist other areas of the business where required – may require travel to other Company locations on occasion
Continuing Personal Development
To proactively take part in:
- encouraging a culture of team working and mutual support
- ensuring continuous professional development across the team
- regular one to one and performance and development review meetings with the Team Leader
Skills, Knowledge and Experience required
Essential
- Excellent IT skills, Word, Excel, PowerPoint etc
- Well-developed communication skills
- Good organisational skills, with high attention to detail
- Strong team player, but equally good at taking initiative
Desirable
- Experience within the Property or Print industry
Skills Required
- Excellent IT skills including Word, Excel, PowerPoint
- Well-developed communication skills
- Good organisational skills with high attention to detail
- Strong team player who can also take initiative
- Experience within the Property or Print industry
What We Do
EProp Services PLC is a UK property-services and technology group providing brands, digital technology, marketing support, and additional revenue streams to property professionals. It is the parent company of The Guild of Property Professionals, Fine & Country, and gogetdigital, and describes itself as a champion of standards and innovation in the property industry. Its mission is to help property professionals deliver better customer outcomes through digital services and technology.
