About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.
For more information, please visit www.fwd.com
For more information about FWD Hong Kong, please visit www.fwd.com.hk/.
Summary:
Ensure smooth operation and enhance user experience for digital platforms under Strategic Partnerships
The Job:
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Assist in system revamp for customer and business partners’ digital platforms including collect user requirements, perform user acceptance tests etc
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Collaborate with business units, Operations, IT and project teams on various IT related projects
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Prepare documentation on user feedback, requirements and testing results
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Other ad hoc projects as assigned by supervisor
The Person:
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Bachelor’s degree in Computer Science, Business, or a related field
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Strong analytical and problem-solving abilities to identify and resolve issues effectively
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Excellent verbal and written communication skills to interact with various stakeholders
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Knowledge of insurance industry is preferred
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Immediately available preferred
Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.
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What We Do
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience
