Student Conversion Advisor

 Contract Type: Fixed Term; Contractual role for 1 year
Location: Noida, India
JOB OVERVIEW
We are seeking dynamic and results-driven sales executive to support the conversion process for our higher education programmes. In this role, you will practice your skill in telesales and student support to guide applicants from place offered to arrival at their study centres. The position involves providing detailed information about the programmes, guiding students in confirming their place offered, ensuring all conditions are met for smooth course commencement.
ABOUT THE ROLE

• Achieve call KPI and sales target.
• Deliver outstanding customer service and advice to students at place offered and confirmed of the enrolment journey, ensuring they are well-informed and confident about their next steps.
• Maximize conversion rate from offer to arrive by guiding students through their application journey.
• Stays updated on our courses, the study centres, the country destination and the market that you are responsible of.
• Ensure all students meet the necessary enrolment conditions and comply with visa regulations and relevant education systems. Work in compliance with the organization’s safeguarding policies and data protection regulations.

ABOUT YOU

• Fluency in English & Hindi
• Strong CRM knowledge, preferably Salesforce
• Excellent telesales skill, preferably consultative selling
• Telesales with a track record of exceeding sales quotas.
• Education consultant in North America student recruitment.
• US F-1 Student Visa application & interview preparation.
• Sales-driven and result-oriented
• Positive and highly motivated with a strong drive to excel
• Proactive and problem-solver
• Strong attention to detail
• Ability to work independently and as part of a collaborative team
• Customer-service-oriented mindset
• Empathetic, compassionate, and sensitive to cultural and linguistic differences

ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.