Strategy & Operations Specialist

Posted 23 Days Ago
Be an Early Applicant
Austin, TX
In-Office
Mid level
Insurance • Real Estate
SafeLease is a leading provider of self-storage tenant protection and revenue management software.
The Role
The Strategy & Operations Specialist will lead cross-functional projects, analyze processes, develop KPIs, prepare reports, and drive standardization.
Summary Generated by Built In

SafeLease is an insurance technology company that specializes in commercial real estate.

We focus on insurance products for the self-storage industry but are rapidly expanding our suite of services. We believe traditional commercial insurance can be distributed faster and cheaper. To do that, we’ve brought the entire insurance value chain—distribution, underwriting, and reinsurance—under one roof to drive innovation in an industry that’s ripe for change.

Responsibilities
  • Lead cross-functional projects, coordinating with Product, GTM, and Support teams to ensure seamless execution and alignment with strategic objectives.

  • Analyze business processes and recommend improvements to enhance efficiency and scalability.

  • Develop and track KPIs to measure the success of operational and strategic initiatives.

  • Create and maintain project plans, ensuring milestones are met and risks are mitigated.

  • Collaborate with stakeholders to gather requirements and translate them into actionable strategies.

  • Prepare and deliver high-quality presentations and reports for leadership and cross-departmental teams.

  • Drive process standardization and documentation to support organizational growth.

Requirements
  • Bachelor’s degree in Business, Management, or a related field; advanced degree (e.g., MBA) preferred.

  • 4-6 years of experience in management consulting, with a focus on strategy, operations, or process improvement.

  • Advanced project management skills, with a track record of leading complex, cross-functional initiatives.

  • Strong analytical skills, with proficiency in tools like Excel, SQL, or Tableau for data analysis and reporting.

  • Excellent communication and stakeholder management skills to engage diverse teams.

  • Experience working with Product, GTM, or Support teams in a fast-paced environment.

  • Ability to prioritize and manage multiple projects in a dynamic, ambiguous setting.

Preferred Qualifications
  • Experience with operational scaling in tech or startup environments.

  • Familiarity with project management tools (e.g., Asana, Jira, or Monday.com).

  • Knowledge of GTM strategies or product development cycles.

  • Experience in the self-storage and/or insurance industry.

Why SafeLease?

The tech: Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners.

The team: We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego.

The stability: We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity.

The employee experience: We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.


If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.

Top Skills

Asana
Excel
JIRA
Monday.Com
SQL
Tableau
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The Company
HQ: Austin, TX
36 Employees
Year Founded: 2021

What We Do

SafeLease is a leading provider of self-storage tenant protection and revenue management software. We're on a mission to bring big company capabilities to small- and medium-sized commercial real estate businesses. We achieve this by leveraging technology and a partner-centric business model to create new revenue channels that maximize the value of commercial property assets.

Why Work With Us

The SafeLease Team nurtures a culture of collaboration where every team member has a voice and that voice is heard. We grow and learn together, prioritizing transparency and open communication at every step to ensure the company, and every team member, reaches their full potential.

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