Attentive

Strategy & Operations Associate

Reposted 7 Days Ago

Hiring Remotely in United States

Remote

100K-125K Annually

Mid level

Artificial Intelligence • Marketing Tech • Mobile • Software

Attentive is the AI marketing platform for leading brands.

The Role

The Strategy & Operations Associate role involves delivering business insights, developing strategies, managing initiatives, and driving business planning while collaborating with various departments.

Summary Generated by Built In

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

Strategy & Operations is a high impact, high visibility team whose mission is to drive strategic priorities across the company. We stay focused on the most impactful projects that serve our mission of reinventing business to consumer communication for the mobile age. Our priorities continuously evolve with the company & business landscape.

As a Strategy & Operations Associate you will deliver business critical insights using analytics, develop short & long-term strategies, assess new growth opportunities, manage and coordinate large initiatives or investigations, and drive business planning. The role will include delivering insights on business performance, running business reviews, market analysis, competitive landscape assessments, M&A evaluations & integrations. You will engage and partner across analytics, sales, marketing, finance, partnerships, product & more.

What You’ll Accomplish

Business Performance: drive analytical insights, monitor performance against goals and run business reviews to provide transparency across the executive team, influence both product roadmaps and go-to-market plans by leveraging qualitative and quantitative insights to enhance business performance
Strategy: identify, evaluate and help prioritize new growth opportunities, evaluate competitive landscape and develop strategy to address evolutions
Operations: run large, complex cross functional projects, support with functional operational projects
M&A: identify potentials targets for acquisition, acquire & integrate startups that service our mission

Your Expertise

BA/BS or MBA from accredited university
3+ years of work experience required; minimum of 2 years at a management consulting firm required
Startup experience preferred
Preference for candidates living in NYC or SF
Lead and influence across multiple levels (incl. C-suite / VP level executives) and multiple functions of an organization, as well as being a trusted advisor to leadership
Strong quantitative and qualitative analytical skills
Previous experience managing complex projects with many stakeholders
Ability to track and execute multiple simultaneous projects
Proven ability to operate effectively in a fast-paced and ambiguous environment
High emotional intelligence
Openness and responsiveness to feedback
Desire to succeed in a demanding, innovative, and entrepreneurial environment: a highly proactive self-starter

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

The US base salary range for this full-time position is $100,000 - $125,000 annually + equity + benefits
Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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The Company

HQ: New York, NY

1,000 Employees

Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.