Strategy & Operations Analyst

Reposted 24 Days Ago
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São Paulo, BRA
In-Office
Entry level
Logistics • Software • Transportation
The Role
As a Strategy Analyst at Lalamove, you will analyze data to optimize supply operations, track performance metrics, and develop actionable reports to support strategic initiatives.
Summary Generated by Built In
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!

As Analyst at Lalamove Brazil, you will be part of the Strategy Team, taking full responsibility for key analyses to ensure the best balance between supply and demand. You will be in charge of providing crucial insights and data-driven recommendations to optimize our supply operations. Your role will involve conducting in-depth analyses, creating actionable reports, and developing strategies that help drive efficiency. You will collaborate closely with various teams to ensure that our supply chain is well-supported with the right data and performance metrics to make informed decisions.

What you'll do

  • Monitor real-time operations across cities to ensure proper implementation of SOPs (dispatch communications, surcharge adjustments, manual allocation).
  • Support weekly mission rollouts for drivers by preparing spreadsheets and aligning with stakeholders to boost driver LTV.
  • Analyze weekly KPIs and propose action plans to address gaps and optimize performance.
  • Track supply vs demand growth across cities, identifying imbalances and supporting cross-functional alignment.
  • Conduct weekly analyses on vehicle type performance to flag key deviations or growth opportunities.
  • Develop and execute weekly driver communication plans.
  • Benchmark driver pricing and earnings versus competitors to ensure our market competitiveness.

What You'll Need

  • Currently pursuing a degree in Engineering, Economics, Business Administration, or related fields
  • Advanced English (written and spoken).
  • Strong Excel skills (data analysis, dashboards).
  • Solid analytical skills with the ability to extract insights and translate them into actionable plans.
  • Strong communication skills, both verbal and written.
  • High attention to detail and organizational skills.
  • Proactive attitude with a hands-on approach to problem-solving.
  • Strong attention to detail and organizational skills.

Skills Required

  • Bachelor's degree in Business, Engineering, Economics, or related fields
  • Advanced English (written and spoken)
  • Strong Excel skills (data analysis, dashboards)
  • Solid analytical skills with the ability to extract insights
  • Strong communication skills, both verbal and written
  • High attention to detail and organizational skills

Lalamove Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.

  • Strong & Reliable Incentives Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
  • Healthcare Strength Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
  • Leave & Time Off Breadth Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.

Lalamove Insights

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The Company
HQ: Hong Kong
4,387 Employees
Year Founded: 2013

What We Do

Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.

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