As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs.
We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle.
Bring on your challenges and let us show you how we build insurance better.
The Strategic Relationship Manager will report directly to the Head of Innovation & Growth and will be responsible for driving new business growth, expanding MSI’s presence in the multifamily market, and managing partner relationships. This role will focus on developing new distribution partnerships, deepening new and existing relationships and delivering a premium advisory experience. The successful candidate is a motivated sales professional who thrives in an external client-focused environment, can influence internal key stakeholders, and consistently delivers embedded insurance solutions that protect the assets of property managers, owner/operators, and tenants of their communities. Success is measured by consistent growth, exceptional partner experience, and disciplined sales execution.
Principal Responsibilities:
1. New Distribution Development
- Identify and prospect new distribution partners in the multifamily ecosystem
- Build executive-level relationships within PMS platforms, Software Platforms, agencies, and captives
- Lead end-to-end sales cycles from outreach through contracting and launch
- Develop tailored value propositions aligned to partner business models
- Coordinate with product, underwriting, and operations to structure scalable programs
2. Organic Growth & Expansion
- Manage and grow existing strategic partnerships
- Identify opportunities for:
- Cross-selling additional MSI products
- Expanding into new states
- Increasing adoption rates within contracted portfolios
- Migrating legacy programs to MSI solutions
- Drive revenue expansion through land-and-expand strategies
- Monitor performance metrics and proactively address adoption gaps
3. Cross-Functional Leadership
- Partner with Program Management, Client Success, Product, Compliance, and Operations to ensure smooth onboarding and state enablement
- Support marketing efforts including go-to-market launches and co-branded initiatives
- Provide feedback loops to program management, client success, and product based on field insights
- Maintain accurate pipeline reporting and forecasting
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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
Skills Required
- Proven experience in business development or sales within multifamily, insurance distribution, or platform partnerships.
- Ability to build executive-level relationships with PMS platforms, software platforms, agencies, and captives.
- Track record leading end-to-end sales cycles from outreach through contracting and launch.
- Experience developing tailored value propositions and land-and-expand growth strategies.
- Ability to coordinate with product, underwriting, operations, compliance, and program management to structure scalable programs.
- Experience managing and growing strategic partnerships, including cross-selling and state expansion.
- Strong pipeline reporting, forecasting, and adoption/performance monitoring skills.
- Excellent communication, stakeholder influence, and partner advisory skills.
The Baldwin Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Baldwin Group and has not been reviewed or approved by The Baldwin Group.
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Healthcare Strength — Health coverage includes flexible medical options, 24/7 telemedicine, mental health support, company‑paid life and disability, plus dental and vision. Feedback suggests these comprehensive offerings contribute meaningfully to total rewards.
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Leave & Time Off Breadth — Time‑off programs span parental leave, paid holidays, paid sick days, and flexible PTO, with some teams citing unlimited PTO. Feedback suggests flexible PTO depth is a valued element of the package.
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Equity Value & Accessibility — Equity grants are provided to all new hires. Feedback suggests broad‑based equity can enhance perceived fairness and long‑term value.
The Baldwin Group Insights
What We Do
BRP is now The Baldwin Group! We’ve updated our name to reflect our unified group of talented teams across the country. The Baldwin Group is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since our founding in 2011, we’ve evolved from a local business into a national firm with a vast network of specializations and industry practices for the benefit of our more than two million clients across the country. In addition, we have built excellent relationships with a wide range of insurance company partners. These relationships, coupled with our entrepreneurial and family-oriented culture, and deep expertise enable us to seamlessly deliver a breadth of innovative solutions to clients. At The Baldwin Group, we help provide the solutions our clients need to have confidence and gain peace of mind as they pursue what’s possible for themselves, their families, and their businesses. Whether they are renting their first apartment or buying a larger home, opening a small business or taking their company public, we offer solutions to support them on every step of their journey. This has been our story since the beginning—we provide the indispensable expertise and quality insights that give our clients peace of mind to pursue their purpose, passion, and dreams. And that’s what The Baldwin Group will continue to do for years to come: we Protect the Possible℠.
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