Strategic Program Manager (Product)

Posted 18 Days Ago
Chicago, IL
In-Office
Senior level
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
Together We Power Potential
The Role
The Strategic Program Manager will oversee planning and execution of strategic initiatives, manage dependencies, ensure progress, and support change management and communications. Requires strong program management and Jira skills.
Summary Generated by Built In

About RethinkFirst 

RethinkFirst is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes. 

We're on a mission to make behavioral health more effective, equitable, and human.
About the Role

As a Strategic Program Manager focused on Product Initiatives, reporting to the Chief People Officer / Head of PMO, you will oversee the planning, execution, and tracking of key strategic initiatives across the organization. You will partner with initiative leads, manage dependencies, and ensure measurable progress is being achieved. This role requires strong program management skills, excellent communication, and deep experience with Jira for tracking and reporting.
Key Responsibilities:
  • Drive execution across multiple high-priority company initiatives
  • Partner with initiative owners to define goals, milestones, KPIs, and success metrics
  • Build and maintain project schedules and risk logs using Jira
  • Monitor initiative health: budget, timeline, resources, risks
  • Create and maintain dashboards and reporting for executive updates
  • Enforce PMO standards and ensure initiative teams are following agreed processes
  • Identify and manage cross-initiative dependencies and risks
  • Facilitate weekly initiative check-ins and monthly leadership reviews
  • Support change management, stakeholder alignment, and communications planning
Qualifications:
  • 5+ years of program or project management experience, ideally in a PMO or strategy office
  • Experience working within a Product or Engineering organization
  • Proven ability to manage cross-functional initiatives with executive visibility
  • Expert-level Jira experience: dashboards, custom fields, workflows, reporting
  • Strong written and verbal communication skills; experience presenting to senior leadership
  • Familiarity with project tracking tools, dashboards, and KPI frameworks (OKRs a plus)
  • PMP, PgMP, or SAFe certification a plus

Benefits: 

  • Generous health, dental, & vision benefits package
  • Flexible paid time off   
  • 11 paid company holidays
  • 401k + matching
  • Parental leave
  • Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.  

Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI 

Our commitment to an inclusive workplace 

RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. 

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The Company
HQ: New York, NY
300 Employees
Year Founded: 2007

What We Do

Rethink aims to provide families, educators and behavior healthcare providers affordable, best practice treatment solutions for children with special needs. Rethink is unique in our foot-print offering clinical support, best-practice tools, and research-based content via technology to all market segments, reaching more children with special needs than any other solution.

Our platform supports curriculum planning, professional development, parent training, and tracking of student progress. Through video and online tools, we bring to life best practice teaching, treatment, and intervention strategies that help educators, parents, and clinicians personalize instruction for every child.

The Rethink program is currently being used by employers, the US Department of Defense, Managed Care, Medicaid, federal, state and social service agencies, public school districts, and families nation- and worldwide.

Why Work With Us

Together, we’re a team of passionate, talented and motivated people working every day to help others live healthier, happier and more productive lives.

Individually, we’re an incredibly diverse group of people who respect each other, celebrate our differences and unique talents and enjoy meeting new friends and colleagues along the way.

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RethinkFirst Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

RethinkFirst offers employees the opportunity to work remotely from the comfort of their home with occasional visits to the office in our beautiful Chelsea-based NYC office. Some roles have specific requirements around travel and in-office needs.

Typical time on-site: Not Specified
HQNew York, NY

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