Strategic Partner Manager

Posted 3 Days Ago
Be an Early Applicant
Cologne, Nordrhein-Westfalen
Mid level
eCommerce • Fintech • Payments
The Role
The Strategic Partner Manager is responsible for selling merchant services, managing a portfolio of clients with an annual revenue of $200,000 or more. They identify revenue opportunities through meetings and calls, maintain client records in CRM, and ensure client satisfaction throughout the sales cycle.
Summary Generated by Built In

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Primarily field sales to area businesses; depending on scale, some business may be conducted over the phone.

What Part Will You Play?

  • Manages a portfolio of clients for the company, typically with an annual net revenue value of $200,000 or more. Identifies revenue opportunities and prospective clients within assigned territories through face to face meetings, telephone communications, marketing programs, and other activities as needed. Conducts face to face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle.
  • Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: No degree Specified
  • Typically Minimum 4 Years Relevant Exp
  • Related Experience

Preferred Qualifications

  • Typically Minimum 4 Years Relevant Exp
  • B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
  • Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
  • Industry Knowledge - Knowledge of the merchant payment industry
  • Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues
  • Communication - Effective listener and communicator who is able to establish long lasting customer relationships

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

The Company
HQ: Atlanta, GA
24,000 Employees
On-site Workplace

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem.

Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences.

Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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