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We're a global snacking company empowering people to snack right.
The Role
The analyst will develop strategic roadmaps, support continuous improvement initiatives, maintain partnerships with stakeholders, and manage performance metrics for MDS.
Summary Generated by Built In
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.
How you will contribute
You will offer your support on issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and see business projects through to completion. You will also contribute to operational processes by ensuring that key performance indicators and performance management targets are met and by sharing best practices and supporting the super key user community.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications:
Job specific requirements:
Travel requirements: Minimal
Work schedule: Global
No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Relationship Management
Global Business Services
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.
How you will contribute
You will offer your support on issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and see business projects through to completion. You will also contribute to operational processes by ensuring that key performance indicators and performance management targets are met and by sharing best practices and supporting the super key user community.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Shared services
- Building and maintaining effective partnerships with internal stakeholders and suppliers
- Customer service experience
- Communicating, organizational, problem-solving, and analytical and multi-tasking
- Operating effectively in a changing environment and using initiative
- Using data to make recommendations and decisions
- Key performance indicators, managerial reporting, forecasting and budgeting
More about this role
- This role enables MDS' portfolio of strategic and critical partners to successfully service the MDS organization throughout the E2E engagement cycle.
- Provides an ecosystem of relationship management expertise and supporting programs, elevating partner's performance and executional excellence whilst creating a platform for dialogue and opportunity for both Partner and MDS mutually beneficial outcomes.
- Through implementation of the Partner Excellence Program, the SPM team takes a holistic approach to manage our Strategic & Critical Operational Partners as an eco-system and build strategic partner management CoE through fit-for-purpose initiatives, activities and support
- Enable value-based partnerships through partner eco-system approach based on relevance to MDS strategy and objectives and categorization of the Strategic Partner Profile.
- Demonstrated, reliable governance process for Partnership Performance, executional excellence, commercials and compliance.
- SPM as "chief of staff" and trusted relationship driver enabling strong, mutually beneficial relationships across all stakeholders within the Partner eco-system, supporting genuine investment on both sides.
- SPM expertise and advice in de-escalation issues and mediator in problem management, preventing impact on performance, costs, and compliance.
What you need to know about this position:
- Act as the interface support between MDS Strategic Partner Management and Strategic Partner teams for key activities including:
- SPOC for commercial activities, collaborate with AP team (Accounts payable), MDLZ stakeholders and Partners for monitoring and resolving commercial issues (PO consumption, pending invoice, PO creation etc.)
- Support the deployment and day to day running of effective partner governance with key partners.
- Provide administrative support to strategic partner management governance activities; including document control, maintaining an organised and centralized repository of all governance and commercial records, meeting management, reporting, supporting evidence.
- Utilize SharePoint and collaboration tools whilst undertaking tasks.
- Effectively support the Strategic Excellence Programs as relates to the Partner Excellence Program (e.g. Partner Excellence Plans, Partner Excellence Maturity Matrix, Partner Health Dashboard).
- Learn and align to various SPM tools like Joint Business Planning, Partner Classification, Factsheets, Delivery and Obligation tracking
- Support and collaborate with MDS leads, Procurement, Finance as required to enable robust relationship governance.
- Support wider team initiatives such as team meetings, town halls etc.
What extra ingredients you will bring:
- A desire to drive your future and accelerate your career and the following experiences, skills and knowledge:
- Ability to develop effective partnership with internal and external stakeholders to drive Partner Excellence; must be a good team player.
- Structured approach and relevant (C.I. and process) analytic ability in order to identify and structure issues and discuss solutions.
- Excellent communication, presentation, training and interpersonal skills.
- Creative, flexible, and solution-oriented and results-focused.
- Ability to align and prioritise business requirement and devise actionable solutions
- Interest in technology and industry fluency preferred.
- At least 2 years' experience in a vendor management environment.
- Able to leverage Stakeholder engagement and have the ability to work with colleagues from operations up to executive level with guidance.
Education / Certifications:
- University degree in Finance, Business Management, or similar discipline
- 3 to 4 years business related experience, preferable in a IT, Shared Services, Procurement or BPO environment
Job specific requirements:
- Progressive Work Experience in IT and or BPO Outsourced environment in Vendor Mngt, Project Management, Process improvement or other quality programs.
- Experience of working in a global business services environment or internal service delivery
- Experience in complex organizations and matrix reporting relationship.
- Demonstrated experience in interactions with multiple teams to complete tasks with internal and external partner colleagues
- Must possess "soft skills": personal effectiveness, creative problem solving, ability to interact with all levels of organizations and cross culturally.
- Proven project management skills, meeting facilitation, written/oral communication and presentation skills. Able to liaise between internal stakeholders and partners
- Demonstrate a clear understanding of commercial considerations.
- Technical Work Experience (MS Project, PowerPoint, Excel, collaboration tools like SharePoint)
Travel requirements: Minimal
Work schedule: Global
No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Relationship Management
Global Business Services
Skills Required
- At least 2 years' experience in a vendor management environment
- University degree in Finance, Business Management, or similar discipline
- Experience of working in a global business services environment or internal service delivery
- Proven project management skills, meeting facilitation, written/oral communication and presentation skills
- Experience in complex organizations and matrix reporting relationships
Mondelēz International Compensation & Benefits Highlights
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Healthcare Strength — Health coverage and wellness offerings are broad in U.S. postings, including medical, dental, vision, EAP, wellness programs, and fertility support; some roles note coverage effective on start date or soon after. One manufacturing posting cited employees paying roughly 7% of premiums, which is described as favorable versus many employers.
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Retirement Support — U.S. roles consistently reference a 401(k) with company matching (e.g., “3% on 6% invested”), and some union positions reference additional retirement or pension benefits under collective agreements. Separate salaried materials describe company contributions up to 9% with vesting after two years.
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Parental & Family Support — A published global parental‑leave standard sets minimums worldwide, including adoptive and foster parents, with U.S. materials indicating paid bonding leave for all caregivers. This signals sustained emphasis on family support across markets, with local specifics determined by role and location.
Mondelēz International Insights
What's It Like to Work at Mondelēz International?
Mondelēz International Culture & Values
Mondelēz International Career Growth & Development
What's the Work-Life Balance Like at Mondelēz International?
Mondelēz International Leadership & Management
Mondelēz International Company Growth, Stability & Outlook
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The Company
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
Typical time on-site:
Flexible
