At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
Join eBay’s Global Planning & Operations team as the Strategic Operations & Communications Lead for a 14-month parental cover. In this hybrid role, based in London (UK), Berlin (Germany), or the US East Coast, you will help shape organisational strategy, strengthen internal communications, and improve operational excellence across Global Marketing. Reporting to the Head of Strategic Operations & Communications, you will work closely with cross-functional partners and senior leaders to enhance planning processes, support organisational change, and identify opportunities to integrate AI-enabled tools that improve team effectiveness and employee experience.
What you will accomplish:
- Partner with the Head of Strategic Operations & Communications to refine team operating rhythms and improve ways of working across the Global Marketing organisation.
- Lead the monthly Global Marketing Monthly (GMM) meeting and collaborate with the Planning Manager to support the eBay-wide Monthly Business Review (MBR) process and information flow.
- Contribute to the annual planning cycle by improving planning approaches and ensuring clear communication of organisational priorities.
- Identify and implement AI-enabled tools and smarter workflows to improve operational efficiency and enhance the employee experience.
- Develop and deliver clear, consistent internal communications that help employees understand business priorities and support leaders through organisational change.
- Partner on culture, wellbeing, recognition, and belonging initiatives, including coordinating the Connection Initiative program and creating communication toolkits that strengthen employee engagement.
What you will bring:
- Strong critical thinking and storytelling skills, with the ability to connect operational activities to broader organisational goals.
- Experience improving operational processes by identifying inefficiencies and implementing effective, scalable ways of working.
- A proactive approach to AI and emerging technologies, with experience applying AI-enabled tools or workflows to improve team effectiveness.
- Experience designing and delivering scalable culture, recognition, or employee engagement programs.
- Change management experience, with the ability to develop communications that build understanding and support adoption of new processes and tools.
- Strong collaboration and influencing skills, with experience partnering with senior leaders and cross-functional stakeholders.
- This is a 14-month parental cover hybrid position based in London (UK), Berlin (Germany), or the US East Coast.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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Skills Required
- Strong critical thinking and storytelling skills, connecting operational activities to organisational goals.
- Experience improving operational processes by identifying inefficiencies and implementing scalable ways of working.
- Practical experience applying AI-enabled tools or workflows to improve team effectiveness.
- Experience designing and delivering scalable culture, recognition, or employee engagement programs.
- Change management experience, including developing communications that build understanding and support adoption.
- Strong collaboration and influencing skills with experience partnering with senior leaders and cross-functional stakeholders.
eBay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.
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Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
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Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
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Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.
eBay Insights
What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
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