Strategic Operations Program Support Director

Reposted 2 Days Ago
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Hiring Remotely in Monterrey, Nuevo León
Remote
12-12 Annually
Expert/Leader
eCommerce • Logistics
The Role
This role involves overseeing program management, risk mitigation, process improvements, and collaboration across teams to ensure project effectiveness.
Summary Generated by Built In

Primary Responsibilities: 

  • Develop, Plan and execute Measurements, Reporting and Key initiative tracking across global organization  

  • Identify and support systemic improvements to program execution through new tools, processes, policies, procedures, standardization of project lifecycle, and best practices capture/sharing to support the organization’s strategic goals 

  • Identify potential program risks and issues early and proactively work with relevant stakeholders to mitigate them. 

  • Work closely with senior management on product strategy, organization initiatives, program reviews and quality management 

  • Perform end-to-end program management starting from inception to customer site deployment of software products 

  • Work across geographical teams to ensure timeline, quality and budget are kept in line with the program expectations 

Required Experiences: 

  • Proven experience in managing complexities to drive operational efficiency, simplification and streamlined communications and reporting.  

  • Experience in interacting with VPs and higher for planning, budgeting, and strategic discussions 

  • Experience in playing a CATALYST role in change management 

  • Thorough understanding of project/program management techniques and methods 

  • Thorough understanding of continuous improvement principle and techniques 

  • Demonstrated experience managing cross functional teams to deliver comprehensive offerings or programs to market 

 

  • Collaborative, but confident leader who can ensure support from a diverse set of internal contributors to the overall mission of building a robust, external developer community 

  • Strong interpersonal, team building and sustaining relationship skills 

  • Excellent verbal and written communication skills, particularly presentation experience to senior levels of management 

  • Strong analytical and problem-solving skills 

  • Ability to organize and prioritize work, work independently and within ambiguity, produce deliverables, establish realistic goals and deadlines and manage changing priorities 

  • 12+ years program/product management experience 

  • Bachelor’s degree in business or related field of study  

Preferred Experiences: 

  • Understanding of Blue Yonder’s or competitive supply chain solutions 

  • Excellent knowledge in using various MS tools, Confluence 

  • Experience with machine learning and AI, Automation  

  • Master’s degree in business or related field of study 

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Top Skills

AI
Automation
Confluence
Machine Learning
Ms Tools
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The Company
HQ: Scottsdale, AZ
5,001 Employees
Year Founded: 1985

What We Do

Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential

Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.

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