Strategic Operations Associate

Sorry, this job was removed at 08:15 p.m. (CST) on Tuesday, Jul 08, 2025
Hiring Remotely in USA
Remote
Healthtech • Pharmaceutical
The Role

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace.

Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.

As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue to grow with us. 

Job Purpose:

In 2017, Shields created the Strategic Operations group to work directly with Executive Leadership team to execute on all company priorities, including all strategy & growth workstreams, operational improvement initiatives, business development opportunities and new business innovation ideas. Members of the Strategic Operations team have the opportunity to experience every aspect of the Company before finding an operations or functional leadership role, or lead a new growth initiative for the business.

This will be a very hands-on and analytical role and will support the Operations leadership team to drive excellent clinical, operational, and financial performance for Shields’ health system specialty pharmacy partnerships. Strategic Operations professionals will be expected to manage cross-functional projects through completion and support the initiatives with data-driven insights. The ideal candidate will be a great communicator with outstanding interpersonal skills, highly resourceful, strong analytical skills and possess the ability to work comfortably inside a highly entrepreneurial environment that is very results-oriented. 

Job Duties:

  • Work directly with the regional Operations leadership teams to identify and execute on health system partnership priorities
    • Support Regional Vice Presidents and Directors of Operations to facilitate successful financial, operational and clinical outcomes for Shields’ partnerships
    • Assist in day-to-day strategy and operations for the region
    • Facilitate internal discussions with operations and cross-functional teams collaboration to advance the strategic priorities of health system partnerships
    • Develop financial forecasts and detailed data analyses to support decision making
    • Assist in facilitating effective decision-making through analysis and execution of strategic projects
  • Act as key member of the Strategic Operations team to drive growth across the organization
    • Work on projects as directed by the Executive Leadership Team to execute on key business priorities & corporate strategies
    • Support the execution of operational and strategic initiatives
    • Organize and prioritize critical issues and required information for the C-Suite to facilitate efficient decision making
  • Proactively pursue ancillary business and growth opportunities

Education/Experience

  • Bachelor’s Degree
  • 1-3 years work experience, ideally in management consulting, investment banking, private equity, or a strategy role in a high-growth, healthcare start up environment
  • Entrepreneurial attitude - willingness to roll up his/her sleeves and work cross functionally to make things happen quickly
  • Must be highly motivated, results-driven professional who can thrive in a team-oriented environment
  • Experience in summarizing and presenting Company results in formal Management or Board of Director settings
  • Strong Excel and PowerPoint skills, including financial modeling and data visualization
  • Analytically oriented; makes and defends decisions based on hard data
  • Hard worker and self-starter who is able to work independently, with limited oversight from managers
  • Effective at multi-tasking; someone who enjoys and thrives wearing multiple hats at once
  • Outstanding written and verbal communication skills
  • Healthcare experience preferred, but not required
  • Strategic Operations associates professionals will likely travel up to 25% of their time, meeting with customers, site leaders, operational employees, pharmacists and clinical staff 

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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The Company
HQ: Stoughton, Massachusetts
1,241 Employees
Year Founded: 2012

What We Do

At Shields, improving lives and elevating performance are at
the heart of everything we do. That’s why more health system
leaders trust Shields to elevate access, outcomes and growth
within specialty pharmacy — delivering value throughout the
entire health system. Transform your specialty pharmacy into a
powerful growth engine and elevate performance where it
matters most with Shields — the premier specialty pharmacy
accelerator in the country

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