Strategic Insights Associate

Posted 4 Hours Ago
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Plano, TX, USA
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
As a Senior Analyst, you'll lead data-driven customer engagements, coach team members, and deliver executive-level communication to drive AI transformation in Ericsson's operations.
Summary Generated by Built In
Join our Team
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
As a Senior Analyst in SBA, you will lead high-impact, time-boxed sprints to inform the decisions of America's largest communications service providers and Ericsson's internal leaders. This role is ideal for a successful management consultant ready to step into a tech company and lead the AI transformation-converging consulting skills, industry insight, data-driven analysis and native use of AI. You will own problem solving end-to-end, leading high-performing cross-functional teams, and productize insights so our sales organization can scale impact across accounts.
What you will do:
  • Lead multiple data-driven customer engagements; capture and share outcomes, lessons learned, and updates to prompts/templates.
  • Partner with technical experts across Strategy & Technology to translate network performance and solution choices into clear business value for customers.
  • Coach team members in structured problem solving, analytics, and executive communication to elevate synthesis and storytelling capabilities.
  • Drive cultural excellence and inclusion as a culture carrier within the SBA team, fostering collaboration and high performance.
  • Contribute to Ericsson's strategic priorities by developing data-backed theses and thought leadership.
  • Foster a culture of AI-first delivery by piloting new automation tools, codifying best practices, and embedding quality gates into day-to-day workflows.
  • Deliver clear and compelling executive-level communication, translating complex technology topics into business value through concise storytelling.

The skills you bring:
  • 3+ years in top-tier strategy/management consulting or equivalent high-impact internal strategy roles; track record of leading ambiguous problem spaces to clear, defensible answers.
  • Expertise in structured problem solving, analytics, and communicating complex technical concepts in business terms.
  • Demonstrated ability to manage multiple customer engagements with a focus on delivering measurable business outcomes.
  • Experience working in fast-paced, competitive environments with an ability to prioritize ruthlessly and deliver results at speed.
  • Excellent communication skills, including concise and compelling storytelling tailored for executive audiences.
  • Familiarity with AI-enabled delivery frameworks, including usage of tools, workflows, prompts, and guardrails.
  • Bachelor's or Master's in Computer Science, Electrical Engineering, Data Science, or related field.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Consultant
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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