Strategic Initiatives Program Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Strategic Initiatives (SI) team within the Strategic Solutions (SS) portfolio is broadly responsible for designing and executing on transformational initiatives for TPSS (Transaction Processing and Shared Services). Our aim is to deliver efficiencies, reduce expenses, mitigate risk and regulatory issues, and enhance the customer and employee experience. Our work ranges from identifying and solving highly strategic complex problems to leading large multi-year programs with stakeholders across the bank.

As a member of the team, you will work in a highly collaborative fashion with a large cross-section of stakeholders, partners, and other colleagues. You will become a trusted advisor to the leadership team and business partners across Operations. Reporting to a portfolio director, you will:

• Design, execute, and deliver on one or more initiatives in support of TPSS’ strategic priorities
• Lead each initiative through ideation, scoping, funding (CapEx and OpEx), execution, and benefit delivery
• Utilize and propagate the bank’s standards for developing deliverables, managing projects, reporting progress and managing risks and issues​
• Create relevant reporting to fulfill stakeholder needs
• Provide governance across the initiatives
• Monitor and report on the program’s performance and progress in Jira

• Develop trusted relationships with senior leaders and key business partners

• Contribute your experience, learnings, and thought leadership to the broader SI team on the industry, best practices, analytics, etc.
• Support shaping the strategy and execution of the SI team itself

You will bring an eagerness to expand your knowledge base of program execution and delivery, critical thinking, relationship management, and a learning mindset to support critical changes and accelerate execution. You will display high energy and resilience in ambiguous and fast-paced contexts.  You welcome the opportunity to learn new systems and skillsets and develop executive presence. 

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Six or more years of related experience

Preferred Skills/Experience

• Experience with managing strategic and operational transformations
• Ability to operate in a demanding high-expectations and standards environment
• Problem solver with an ownership mindset, instead of a facilitator
• Exceptional strategic, analytical, problem-solving, and storyboarding skills
• Executive presence
• Ability to influence without authority, leveraging a positive, consultative approach to clients and team members
• High degree of comfort with ambiguity
• Detail-orientation with excellent organizational skills and ability to adapt to change
• Exceptional written and verbal communication skills
• Proficient in project management software, Jira, and MS Office, including Excel and PowerPoint
• Demonstrated commitment to professional development through ongoing education
• Ability and willingness to travel up to 25%
• Master's degree or equivalent work experience

• Experience in banking industry / operations or contracting / consulting firms

• Proficient in productivity tools and applications

Location expectations 
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.