Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
As a Strategic Finance Manager, you will oversee strategic finance support across multiple Zocdoc business units to drive growth and profitability. You will play a critical role in driving strategic decision making utilizing advanced analytics to provide actionable insights to senior leadership across sales, marketing, and product. We are looking for a highly motivated and analytical problem solver to join our team. This role offers an exciting opportunity to shape the strategic decision-making process of the company and play a pivotal role in driving financial performance and long-term success of Zocdoc.
You’ll enjoy this role if you…
- Enjoy using technology to generate and analyze data strategically
- Are collaborative, and enjoy building relationships at all levels of an organization
- Are action oriented; you like tackling new challenges
- Are flexible, and comfortable with the uncertainty of change
Your day to day is…
- Overseeing strategic finance and analytical support for Zocdoc’s business units by managing key strategic finance processes, including forecasting, reporting, modeling, financial analysis, and business case preparation
- Collaborating with sales, marketing, and product leadership teams to lead strategic planning, by prioritizing strategic initiatives, directing investment decisions, and driving accountability
- Leading the development of financial models and business cases to assess the financial impact of strategic initiatives, including new product launches and expansion opportunities
- Managing the development and maintenance of complex financial models to forecast revenue, expenses, and key performance metrics
- Monitoring and evaluating financial performance against company forecasts/targets, to escalate key risks and opportunities to medium and long term financial performance
- Preparing presentations and reports for senior executives, summarizing key findings and actionable recommendations
- Identifying and leading ad-hoc projects and complex analyses to support strategic initiatives and business priorities
- Spearheading financial process optimization and innovation to improve efficiency and enhance the quality and timeliness of financial reporting and analysis
- Mentoring a team of strategic finance professionals, fostering a culture of excellence, collaboration, and continuous improvement within the finance organization
You’ll be successful in this role if you have…
- 7+ years of work experience in a highly analytical field, such as strategic finance, corporate finance, sales operations, investment banking, private equity, or consulting
- At least 4 years of work experience in strategic finance or an otherwise comparable role in a fast-paced environment
- A proven track record of delivering strategic insights and driving financial performance improvements in a dynamic environment
- Expertise in financial modeling and analytics, with advanced proficiency in Excel and financial analytics tools
- Excellent communication and presentation skills, with the ability to distill complex financial concepts into clear and actionable insights for diverse audiences
- Strong leadership and influencing skills, with the ability to collaborate effectively across functions and levels of the organization
- A strategic mindset with a focus on innovation, problem-solving, and driving results
- The ability to manage multiple projects and priorities simultaneously
- Expertise using business intelligence/data visualization platforms (e.g., Looker, Tableau)
- Relevant industry experience in technology, healthcare, and/or consumer marketplaces
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Top Skills
What the Team is Saying
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
