The Role
Partner with Product and Engineering to build and maintain inference pricing and compute cost models, run billing operations, analyze unit economics and margins, support pricing, packaging, and deal-level modeling, and build controls, documentation, and automation for pricing and billing.
Summary Generated by Built In
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
About the Role:
Glean is seeking a Strategic Finance Associate to join our Product Finance team and partner with our Product and Engineering organizations. The Strategic Finance team at Glean tackles some of the company’s most critical business challenges, bringing financial rigor to decisions across every department. In this role, you will act as a thought partner bringing financial insights, strategic analysis, and decision support to the economics of Glean’s AI products. This role sits at the intersection of Finance, Product, and Engineering and is ideal for someone who thrives in cross-functional environments, loves turning data into action, and is fascinated by the world of model and compute monetization. You’ll get broad exposure across the full Product Finance charter — token economics, compute modeling, margin analysis, billing operations, pricing strategy, and long-range planning.
You will:
- Own inference pricing economics end to end: build and maintain the financial models that connect token economics, inference and compute costs, and margin to pricing, packaging, and tiering decisions across Glean’s models and consumption offerings.
- Drive billing operations end to end: operate and improve the billing systems that translate pricing into invoiced revenue, ensuring provisioning, credits, overage, and reconciliation are accurate and scalable across consumption and hosted customers.
- Serve as the deep-dive pricing partner on complex, technically nuanced deals, modeling specific usage and product-feature scenarios and turning that analysis into clear, opinionated recommendations.
- Partner cross-functionally with Product, Engineering, and GTM to evaluate pricing and packaging changes, new model launches, and consumption-based offerings, and to ensure billing behavior stays aligned as products ship.
- Analyze the drivers of unit economics and gross margin, surfacing the trends, risks, and opportunities that should inform pricing and monetization strategy.
- Build the operating backbone for pricing and billing — the documentation, controls, and automation that let these systems run without depending on any one person.
- Collaborate with Finance, FP&A, and Accounting counterparts to ensure pricing and billing decisions are consistent with broader financial strategy and reporting.
About you:
- A background in investment banking, private equity, management consulting, strategic finance, product finance, venture capital, or a comparably analytically rigorous role
- Strong proficiency in spreadsheet-based financial modeling, with the ability to build and maintain complex operating models from the ground up — and genuine enjoyment of the craft
- Demonstrated ability to take full ownership of a workstream and drive it independently from question to decision
- Comfort operating in systems and data, not just spreadsheets — you'll get into a billing configuration, a usage dashboard, or a SQL query to verify behavior rather than assume it
- The judgment and conviction to form an opinion and defend it, paired with the openness to update it as the analysis evolves
- A genuine, current interest in AI — you follow the field and have a perspective on where model and compute economics are heading
- Ability to communicate complex financial information clearly to non-finance audiences
- Preferred: direct experience owning pricing, packaging, or monetization strategy — setting or revising prices, designing tiering and packaging, or measuring the impact of pricing changes.
- Preferred: experience with usage-based, API, or developer-platform pricing, or other consumption-based business models.
- Preferred: hands-on experience with a usage-based billing platform such as Orb, Metronome, or Stripe Billing, or equivalent billing operations experience.
Location:
- This role is hybrid (4 days a week in our San Francisco office)
Compensation & Benefits:
The standard base salary range for this position is $125,000 - $165,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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AI-First Mindset at Glean:
At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.
Skills Required
- Background in investment banking, private equity, management consulting, strategic finance, product finance, venture capital, or comparable analytically rigorous role
- Strong proficiency in spreadsheet-based financial modeling (build and maintain complex operating models)
- Demonstrated ability to take full ownership of a workstream and drive it independently
- Comfort operating in systems and data (billing configuration, usage dashboards, or SQL queries) rather than only spreadsheets
- Ability to form, defend, and communicate clear financial recommendations to non-finance audiences
- Genuine, current interest in AI and model/compute economics
- Direct experience owning pricing, packaging, or monetization strategy
- Experience with usage-based, API, or developer-platform pricing or other consumption-based business models
- Hands-on experience with usage-based billing platforms (Orb, Metronome, Stripe Billing) or equivalent billing operations experience
Glean Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Glean and has not been reviewed or approved by Glean.
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Healthcare Strength — Healthcare coverage includes employer-provided medical, dental, and vision across U.S. roles. Descriptions of benefits and third‑party listings characterize core health offerings as solid.
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Equity Value & Accessibility — Equity is widely offered via stock options and highlighted as a core part of total rewards. Engineering packages are portrayed as particularly competitive when equity value is considered.
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Leave & Time Off Breadth — Time off includes flexible PTO and a company‑wide winter break. Parental leave is described as generous in public listings, though specifics are not consistently published.
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The Company
What We Do
Glean searches across all your company’s apps to help you find exactly what you need and discover the things you should know. 🔍 AI-powered workplace search. 💡 Personalized results and knowledge discovery. ⚡ Easy to use, ready to go— right out of the box.
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