Glean
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The Chief of Staff supports the CEO in decision-making, email/calendar management, and executive coordination. Responsibilities include strategic plan implementation, project oversight, operational efficiency improvement, and maintaining confidentiality. The role demands excellent organization, communication, and analytical skills, with a focus on high-impact, collaborative execution.
The Product Manager for Connectors will enhance Glean's connectors library and improve product integrations. This role involves understanding customer needs, developing product roadmaps, coordinating cross-functional collaboration, and driving customer-focused decisions to support the company's rapid growth.
As the Product Management Lead for Verticals, you will enhance the product value based on customer needs and product vision. Your responsibilities include developing the product roadmap, driving decisions based on customer focus, and ensuring efficient execution through cross-functional alignment and scalable processes.
The Tech Lead Manager will oversee fullstack product development for Glean’s Generative AI products, offering technical direction and coaching to engineers. Responsibilities include building a high-performing team, driving product development, mentoring engineers, and improving interview processes.
As the Platform PM, you will drive the development of Glean's APIs and SDKs, understanding customer knowledge needs, defining product roadmaps, coordinating with stakeholders, and ensuring robust developer experience.
The GSI Partner Manager role involves developing and managing alliances with system integrators and global system integrators, ensuring successful project delivery, and maintaining high-level relationships. Responsibilities include recruitment and training of partners, overseeing deal pipelines, and aligning partner strategies with company objectives.
As the Product Manager for Glean's Customer Support teams, you will understand customer knowledge needs, develop the product roadmap, empower your team, and coordinate with various stakeholders to enhance Glean's capabilities as an AI Assistant.
The Head of Competitive Intelligence at Glean will build and lead the competitive intelligence function, working closely with various teams to develop strategies based on competitor analysis. Responsibilities include conducting competitive research, training sales teams, and executing outbound strategies to highlight Glean’s advantages over competitors.
The Senior Technical Writer and Knowledge Manager at Glean will develop and maintain comprehensive technical documentation, collaborate with engineering teams, manage documentation processes, and ensure consistency in style and tone. The role involves creating user guides, help articles, and system overviews, as well as championing continuous improvement through documentation metrics.
As a Majors Customer Success Manager at Glean, you will guide major customers to achieve their business objectives using Glean's AI-powered platform. Your role involves relationship management, onboarding, account growth, and performance tracking, ensuring effective customer engagement and satisfaction with the product.
As a Product Manager at Glean, you will enhance the experience of knowledge workers by developing and executing impactful product features tailored for software engineers. You will collaborate with various teams, gather customer insights, and drive the product roadmap while facilitating growth within a lean team environment.
As an Enterprise Customer Success Manager at Glean, you will manage customer relationships, oversee onboarding and product adoption, identify account growth opportunities, and track performance metrics. Your role will involve acting as a trusted advisor, advocating for customer needs, and collaborating with internal teams to enhance customer satisfaction and retention.
As a Technical Support Engineer, you will provide superior support to customers, assist with onboarding and product configurations, resolve technical inquiries, and contribute to internal documentation. You'll collaborate with various teams to improve product and service delivery, ensuring customer satisfaction and adherence to service level agreements.
As a Senior Technical Recruiter at Glean, you will identify and attract exceptional technical talent, collaborate with engineering and product teams, and implement effective recruiting strategies. You'll manage the full recruitment life cycle and provide an excellent candidate experience while mentoring junior team members.
As a GTM Recruiter at Glean, you will identify and hire exceptional talent in sales, marketing, and business development, collaborating with GTM leadership to align recruitment strategies with business goals while ensuring an excellent candidate experience.
As a Channel Manager at Glean, you will build and manage partnerships with VAR, Cloud, GSI, and ISV partners in the U.S. and Canada, driving joint value propositions and strategic initiatives. You will collaborate across teams to execute go-to-market strategies and ensure partner success, while monitoring performance metrics and market trends.
As a Software Engineer at Glean, you will develop and launch user-facing features, create REST APIs, write maintainable code, and work collaboratively in a cross-functional team. You will oversee your features from inception to launch, ensuring a user-centric approach throughout the development process.
As a Software Engineer at Glean, you will collaborate with designers and backend engineers to develop user-friendly interfaces using React and TypeScript. You'll oversee features from inception to launch, ensuring high-quality, maintainable code, while also mentoring junior engineers.
As a Product Management Lead, you will shape the product roadmap and drive the development of tools for knowledge management, collaborating with various teams to align on customer needs and product vision. You'll be deeply involved with customers to identify their knowledge needs and ensure successful product adoption in enterprises.
The Solutions Engineer will collaborate with Account Executives to navigate complex deal cycles, create custom demo environments, manage technical POCs, conduct technical discovery calls, and lead security discussions. They will work cross-functionally with product and engineering teams to address customer requests and develop business justification reports.