Jobs at Glean

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.

The Strategic Account Executive will drive new business by sourcing and closing major accounts, developing sales strategies, and collaborating with internal teams to ensure success, all while achieving revenue targets.

Sell Glean's Work AI platform to commercial and mid-market accounts in a west territory. Source and close net-new logos, respond to inbound leads, run value-driven sales cycles and POCs, build champions, collaborate with cross-functional teams, and consistently hit ARR targets using metric-driven strategies.

As a Tech Lead Manager, you'll lead and mentor software engineers, drive engineering initiatives, and collaborate cross-functionally to enhance Glean's platform.

The Regional Vice President leads a team of Strategic Account Executives, responsible for regional sales strategy, revenue targets, and customer success in complex enterprise sales cycles.

The Solutions Architect will act as the primary technical advisor for customers, overseeing integration and implementation of Glean's platform in their environments, while providing training and driving product improvements.

Glean seeks a Solutions Architect to act as a primary technical advisor, guiding customers in implementing Glean's platform, integrating data sources, and providing support and training.

The role involves owning the storage layer infrastructure, ensuring high availability and performance, collaborating with teams to support workloads, and delivering scalable solutions while writing high-quality code.

Lead mixed-methods research focused on admin, IT, and builder experiences for enterprise and platform products. Reduce deployment friction, improve onboarding and governance, measure ROI and adoption, and partner with PM, Design, Engineering, and Data to drive product decisions. Mentor researchers and apply rigorous qualitative and quantitative methods across the product lifecycle.

Lead and manage the Admin Console engineering team, overseeing architecture and execution for admin-facing workflows and collaborating with product and design for a better user experience.

Develop user-facing features and create frontend infrastructure using React.js and TypeScript, collaborating with product designers and backend engineers.

Lead business value assessments for strategic customers, develop ROI models, and optimize Glean's Business Value Program through collaborative workshops and presentations.

Lead the Admin Console engineering team, focusing on architecture, admin experience, and scalable rollout for enterprise use of Glean.

Lead mixed-method user research for admin, IT, and builder experiences across the product lifecycle to reduce deployment friction, improve onboarding, governance, billing visibility, and ROI measurement. Partner with product, design, engineering, and GTM teams to drive research-informed roadmaps, mentor others, and apply AI tools responsibly.

Glean seeks a Backend Engineer to build scalable and secure systems for enterprise knowledge management, focusing on cloud-native applications.

Design and implement scalable, secure backend systems in a cloud-native environment, ensuring high performance and reliability while mentoring junior engineers.

The Enterprise Account Executive will drive new customer acquisition and sales expansion, navigate complex sales cycles, and exceed revenue targets while collaborating with internal teams to ensure success.

Act as a technical advisor for DACH sales: demo the Glean platform, scope and run pilots/PoVs, train customers and partners, articulate architecture and integrations, present at events, and liaise with product and engineering on issues and roadmap.

Own full sales cycle to source and close new enterprise logos, navigate complex organizations, build ROI-driven business cases, run POCs, collaborate with Sales Engineering and cross-functional teams, and consistently hit ARR targets through targeted territory strategy and metric-driven execution.