Search the 74 jobs at Glean

The Commercial Account Executive will source and close new sales opportunities, navigate complex organizational structures, and collaborate with partners to ensure customer success. Responsibilities include executing sales strategies, delivering revenue targets, and creating ROI reports based on data-driven analysis.

As a Majors Customer Success Manager at Glean, you will manage relationships with customers, guiding them to achieve their business goals using Glean's AI platform. You'll oversee onboarding, adoption, and provide training. Additionally, you'll identify growth opportunities, track performance metrics, and advocate for customer feedback to internal teams.

The Data Science Lead is responsible for defining and building data assets to track performance metrics for AI-powered products. They will work with engineering, product management, and design to improve key performance indicators and develop quantitative methodologies for performance analysis. The role focuses on user experience and cross-functional collaboration to enhance Glean's AI products.

The Sales Operation Analyst will support sales teams with operational tasks, engage with cross-functional teams, drive process improvements, analyze key business metrics, and participate in strategic planning while acting as a subject matter expert for the Sales Operations team.

The Partner Solutions Architect will act as the primary technical advisor to partners, guiding them in the architecture, design, and integration of Glean's solutions into their environments. Responsibilities include onboarding new data sources, building custom integrations, providing technical documentation, and conducting training for partner technical teams.

The Technical Support Engineer will provide high-quality customer support, assist with product features and configurations, analyze customer system health, resolve customer alerts, and contribute to internal documentation. The role requires effective communication and collaboration with customers and internal teams.

The Product Manager at Glean will focus on developing products for knowledge workers to enhance collaboration and productivity, driving customer-focused decision-making, and coordinating cross-functional teams while building scalable processes.

Glean is looking for a talented Customer Success Manager to join our rapidly expanding, venture-backed startup. As the trusted advisor to the customer throughout their journey with Glean, you will own the launch and user & feature adoption of Glean and manage the long-term relationship with the champions and implementation teams at our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry.

The Data Science Lead will define and build data assets, identify improvements for KPIs, and create quantitative frameworks. They will work closely with cross-functional teams to drive user growth, retention, and engagement through data-driven insights, enhancing user experiences and supporting Customer Success Management teams.

As a Field Enablement Manager, you will develop and execute enablement strategies for the Commercial Sales and Sales Development teams, focusing on performance and productivity. You'll collaborate with leadership, create training resources, implement continuous learning programs, analyze enablement effectiveness, and support sales initiatives while managing multiple projects.

The Data Scientist will define and build data assets, identify opportunities to enhance KPIs, and create frameworks for analyzing user growth and engagement. Collaboration with engineering, product management, and design is essential to drive insights and improvements in user interactions that lead to increased growth.

As a Sales Development Representative at Glean, you will work closely with Account Executives to generate qualified sales opportunities and contribute to revenue growth through prospecting, engaging potential clients, and conducting qualification calls.

As a Product Designer at Glean, you will own the complete design lifecycle from user research to final production. You will create prototypes, design user flows, contribute to a design system, and collaborate closely with cross-functional teams to shape AI-driven products that enhance knowledge work in organizations.

Join Glean's world-class Data Organization as a Data Scientist based in Palo Alto. Collaborate with cross-functional teams to define data assets, improve KPIs, and maintain quantitative frameworks. Address business domains related to product-led user growth strategies and generative AI products.

Glean is seeking a creative Software Engineer with 3+ years of experience to develop user-facing features using React.js and TypeScript. The role involves collaborating with product designers and backend engineers to build intuitive user interfaces and frontend infrastructure for a system of intelligence platform.

Quality Assurance Engineer responsible for manual testing of web applications, bug identification and reporting, and collaboration with development team. Experience in testing responsive web pages, different OS platforms and browsers, RBAC/permission models, Jira, Chrome Developer tools, and web-based applications required. Strong organizational skills, attention to detail, and communication skills essential.

Backend/Infrastructure engineer role at Glean, focused on building a highly performant, scalable, and secure system to make enterprise knowledge readily available. Responsibilities include owning infrastructure problems, writing high-quality code, collaborating with the team, and mentoring junior engineers. Requires a BA/BS in computer science and at least 2 years of experience in infrastructure for distributed systems or cloud-native applications.

Seeking a skilled and motivated Site Reliability Engineer (SRE) to ensure the reliability, availability, and performance of cloud-based services and applications. Responsibilities include high availability implementation, incident management, automation development, performance optimization, security, and monitoring.

Lead and mentor a team of software engineers to deliver high-quality, scalable, and reliable software solutions. Drive engineering initiatives aligned with strategic objectives, collaborate with cross-functional teams, champion best practices, and contribute to technical vision and roadmap. Serve as a technical advisor to senior leadership.

Seeking a talented Deployment Engineer to join a rapidly expanding startup. Responsible for deploying Glean instances for customers, troubleshooting technical issues, automating deployment processes, and collaborating with internal teams for continuous improvement.