Search the 46 jobs at Glean

Seeking a Technical Writer to create documentation for product features and customer-facing technical communication. Must have strong communication skills, technical aptitude, and the ability to learn quickly. Responsible for developing and maintaining technical documentation, collaborating with engineering and product teams, and ensuring accuracy and professionalism in content.

The Solutions Engineer at Glean is a trusted technical advisor of the local sales team, partners, and customers. They work on exciting projects with future-forward organizations, guiding them on their Generative AI journeys. Responsibilities include performing interactive platform demonstrations, educating technical teams on the Glean platform architecture, scoping and executing pilot exercises, training customers and partners, presenting at sponsored events, and liaising with product managers and engineers.

Backend/Infrastructure engineer role at Glean, focused on building a highly performant, scalable, and secure system to make enterprise knowledge readily available. Responsibilities include owning infrastructure problems, writing high-quality code, collaborating with the team, and mentoring junior engineers. Requires a BA/BS in computer science and at least 2 years of experience in infrastructure for distributed systems or cloud-native applications.

Seeking a skilled and motivated Site Reliability Engineer (SRE) to ensure the reliability, availability, and performance of cloud-based services and applications. Responsibilities include high availability implementation, incident management, automation development, performance optimization, security, and monitoring.

Design and develop robust Salesforce solutions, manage quote-to-cash processes, integrate Salesforce across business systems landscape, and participate in Agile development processes.

Generate new business leads, drive net new business meetings, create strategic target account lists, research and build accounts, data clean-up, and maintenance

The Sales Development Operations role at Glean involves lead generation, marketing collaboration, sales collaboration, relationship building, and reporting and analysis. The position requires 1-3 years of experience in lead generation, business development, or sales, with strong communication and organizational skills.

Quality Assurance Engineer responsible for manual testing of web applications, bug identification and reporting, and collaboration with development team. Experience in testing responsive web pages, different OS platforms and browsers, RBAC/permission models, Jira, Chrome Developer tools, and web-based applications required. Strong organizational skills, attention to detail, and communication skills essential.

Lead and oversee all aspects of Quality Assurance at Glean, manage QA team, develop test strategies, drive automation adoption, manage BE and FE releases, recruit and mentor QA team members, provide technical leadership, and ensure high-quality standards.

Develop innovative sales compensation plans, manage distribution of compensation documents, ensure accurate payout calculations, provide training to sales management, and lead projects in sales compensation design.

Serve as the primary point of contact and trusted advisor for enterprise customers at Glean, lead onboarding processes, drive account growth, and track performance metrics to ensure customer success and satisfaction.

Lead and mentor a team of software engineers to deliver high-quality, scalable, and reliable software solutions. Drive engineering initiatives aligned with strategic objectives, collaborate with cross-functional teams, champion best practices, and contribute to technical vision and roadmap. Serve as a technical advisor to senior leadership.

Seeking an experienced Enablement Specialist to join the Bangalore team, responsible for onboarding and continuous learning for the Sales Development team. Develop and improve training programs, conduct sessions on product knowledge and sales techniques, monitor SDRs' progress, collaborate with GTM enablement team, and support team development through gamification and recognition programs.

As a Developer Productivity Engineer, the role involves enhancing the efficiency of the development process by working closely with software developers and stakeholders to streamline workflows, improve tools, and optimize build processes.

Seeking a talented Deployment Engineer to join a rapidly expanding startup. Responsible for deploying Glean instances for customers, troubleshooting technical issues, automating deployment processes, and collaborating with internal teams for continuous improvement.

Glean is seeking a Data Scientist to work on building data products and infrastructure to improve AI powered search and assistant products. Responsibilities include collaborating with engineering and product management teams, sharing insights, creating quantitative frameworks, and addressing specific business domains related to product usability and performance metrics.

Lead process optimization, system administration, and project management initiatives within Customer Success Operations at Glean. Develop and implement streamlined workflows, manage customer success tools, and lead cross-functional projects to enhance the customer experience. Required skills include 5+ years in a similar role, proficiency with CRM software and support ticketing systems, and excellent communication and project management abilities.

Product Manager role at Glean focusing on accelerating adoption, expansion, and usage intensity across product surfaces and customer lifecycle. Responsibilities include understanding customer needs, developing product roadmap, empowering the team, and driving customer-focused decisions.

As a Product Manager for Glean, you will lead the development of products for finding, curating, and managing knowledge. Collaborate with cross-functional teams to understand customer needs, drive decisions, and scale processes.

Enterprise Customer Success Manager responsible for relationship management, onboarding, account growth, and performance tracking for a SaaS company. Must have 3-7 years of experience in a similar role within an international or B2B SaaS company.