Jobs at Glean

As Product Management Lead, you will define product strategy, manage a team, collaborate cross-functionally, and drive customer-focused product development.

The Solutions Engineer collaborates with government and education customers to design and implement technical solutions, enhancing workflows through Glean's AI-powered search capabilities.

Drive net-new enterprise bookings and expand major accounts within the North Central (Dallas) territory. Research accounts, build executive relationships and champions, run value-driven sales cycles and tight POCs, collaborate with internal partners (SEs, BDRs, PMs, engineers), and deliver ARR targets using data-driven ROI reports and repeatable sales strategies.

The Enterprise Account Executive will source new clients, manage complex relationships, drive sales strategies, and meet ARR targets in a fast-paced technical environment.

Glean seeks a Quality Assurance Engineer to conduct Manual & Automation testing on their web application, identifying bugs and maintaining test plans with a keen analytical approach.

Provide proactive and reactive technical support for designated enterprise customers: troubleshoot REST APIs, SSO/SAML/OAuth, cloud integrations, configure content sources, create runbooks, manage alerts, onboard and educate users, drive product/process improvements, and coordinate cross-functional remediation.

Source and close new business, navigate complex organizations, collaborate with partners, achieve revenue targets, and execute strategic sales plans.

The Software Engineer, Developer Productivity will design and optimize build systems, CI/CD pipelines, and developer tools to enhance engineer workflows and leverage AI productivity tools.

As a Founding Forward Deployed Engineer at Glean, you will design and launch AI solutions with clients, overseeing the entire engagement process from planning to implementation, while ensuring successful deployment of production software in enterprise environments.

The Sales Development Representative will generate new business leads primarily through outbound prospecting, engage with prospective clients, and assist Account Executives in creating qualified opportunities to drive revenue growth.

Partner with Account Executives to design, demo, and run technical POCs for Glean's Work AI platform. Lead technical discovery, architect integrations and API-based connections, address security concerns, build custom demos/environments, produce ROI/business justification, and coordinate cross-functionally with product and engineering to deliver customer solutions.

Partner with account executives to design and demo custom Work AI solutions, run technical POCs, perform discovery, architect integrations and data connections, lead security conversations, collaborate with product and engineering, and develop ROI/business justification materials for enterprise customers.

Lead a team of AI Outcomes Managers to drive customer adoption, build prescriptive adoption playbooks, engage executives, measure ROI/adoption metrics, influence product roadmap, and evangelize AI-driven change management across enterprise accounts.

Drive partner strategy and execution in Southern California to source and influence pipeline. Recruit, activate, and grow SI/VAR and strategic partners; build joint GTM plans, co-selling motions, and repeatable plays. Align partners with field territories, educate sales teams, and coordinate cross-functionally on deal registration, contracts, MDF, and reporting to deliver measurable partner-driven revenue.

Lead end-to-end enterprise AI product deployments and long-term customer success for US East hours. Manage technical setup (SSO, connectors), create joint success plans, monitor adoption metrics, drive escalations to resolution, and improve onboarding playbooks while collaborating with sales, solutions, support, and R&D.

Lead end-to-end SaaS deployments and ongoing customer engagements for enterprise clients. Provide hands-on SSO and connector setup guidance, create and execute joint success plans, manage timelines and services budgets, monitor adoption and satisfaction, resolve technical blockers, and improve onboarding playbooks and processes.

Partner with technical leaders to own full-cycle recruiting for engineering, ML, infrastructure, security, and related roles. Build pipelines, source passive candidates, advise on market and compensation, improve interview signal and candidate experience, use data and AI tools to optimize hiring, and scale hiring programs and employer brand.

Build and own large-scale evaluation pipelines and observability infrastructure to measure and improve AI assistant and agent quality. Design scalable, secure, cost-efficient distributed systems for evals, trace processing, telemetry, dashboards, and integration with ML and product workflows.

Build end-to-end product experiences for enterprise AI agents: authoring, evaluation, feedback/self-improvement loops, deployment, guardrails, and scalable, reliable agent operation across frontend and backend systems.

Senior L3 IT Engineer owning identity, endpoint, and infrastructure platforms (Okta, Google Workspace, Kandji). Resolve escalations, perform root-cause analysis, automate provisioning/lifecycle workflows, maintain compliance (ISO27001/SOC2), mentor L1/L2, and coordinate cross-functional IT operations and vendor escalations.