Strategic Enterprise Relationship Manager (Tech & AI Enabled Data)

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in New Jersey, USA
Remote
108K-267K Annually
Senior level
Information Technology • Legal Tech • Analytics
The Role
Own strategic enterprise accounts by building executive relationships, protecting recurring revenue, improving adoption and value realization, managing renewals, and identifying expansion opportunities. Develop account plans, map stakeholders, address competitive threats, lead complex commercial discussions, and connect trusted content, data, APIs, and AI-enabled solutions to measurable customer outcomes.
Summary Generated by Built In

Are you a strategic enterprise seller who thrives on building executive relationships and uncovering growth opportunities in complex organizations?


Do you enjoy helping customers leverage trusted content, data, APIs, and AI-enabled solutions to drive meaningful business outcomes and long-term transformation?


About our Team

Nexis® Solutions, as part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our award-winning, flagship Nexis® research platform. By enabling fast access to a vast universe of enriched data with intelligent technologies, Nexis Solutions empowers business, media, non-profit, government and academic organizations worldwide to quickly discover actionable insights that enable confident, performance-driving decisions.


About the Role

We are seeking a Strategic Enterprise Relationship Manager to own and strengthen high-priority enterprise relationships within Nexis Solutions. In this role, you will develop trusted executive relationships, build deep account understanding, support adoption and value realization, and help customers achieve measurable business outcomes through long-term strategic partnerships.


You will manage complex enterprise relationships, identify areas for growth, orchestrate internal resources, and position Nexis as a valued long-term partner across key market segments.


Responsibilities

  • Own a portfolio of strategic enterprise accounts, with accountability for revenue retention, account health, executive engagement, account strategy, opportunity identification, and long-term customer value.
  • Build trusted relationships with senior executives and decision makers, including C-suite leaders, business unit leaders, CIOs, CTOs, CDOs, AI leaders, data leaders, strategy leaders, research leaders, communications leaders, and procurement stakeholders.
  • Develop and execute strategic account plans that identify customer priorities, stakeholder maps, whitespace, competitive threats, AI/data use cases, adoption needs, expansion opportunities, and multi-year growth paths.
  • Understand customer needs and use cases, helping customers see how trusted content, data, APIs, and AI-enabled workflows can improve decision-making, productivity, risk management, competitive intelligence, and business performance.
  • Lead consultative, value-based account conversations that connect customer priorities to measurable business outcomes and long-term value.
  • Identify and shape expansion opportunities across business units, functions, geographies, platforms, workflows, and stakeholder groups, partnering with internal teams to advance the most strategic opportunities.
  • Monitor competitive threats, incumbent providers, emerging AI and data vendors, point solutions, and internal-build alternatives, while protecting account position and clearly articulating Nexis’ differentiated value.
  • Lead renewal and account-level commercial discussions, including multi-year agreements, pricing and value conversations, and long-term partnership planning.

Requirements

  • 8+ years of experience owning and growing complex enterprise customer relationships in a strategic account management, enterprise relationship management, or commercially accountable customer success role.
  • Proven ability to protect recurring revenue, strengthen account health, improve adoption and value realization, engage executive stakeholders, mitigate renewal risk, and identify growth opportunities within large, complex customer relationships.
  • Demonstrated success engaging senior executives and complex buying committees across business, technology, data, strategy, procurement, and operational functions.
  • Experience managing enterprise relationships beyond renewal administration, including account planning, stakeholder mapping, adoption improvement, risk mitigation, value realization, executive engagement, and opportunity identification.
  • Strong consultative relationship-management skills, with the ability to connect customer business priorities to differentiated solutions and measurable outcomes.
  • Commercial experience with complex enterprise account cycles, multi-stakeholder negotiations, multi-year agreements, procurement processes, and value-based conversations.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.


Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. 


About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.



Primary Location Base Pay Range: Home based-New Jersey $108,339 - $173,061. Total Target Cash Range: $167,090 - $266,910. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • 8+ years of experience owning and growing complex enterprise customer relationships in strategic account management, enterprise relationship management, or commercially accountable customer success
  • Experience protecting recurring revenue, strengthening account health, improving adoption and value realization, engaging executive stakeholders, mitigating renewal risk, and identifying growth opportunities
  • Success engaging senior executives and complex buying committees across business, technology, data, strategy, procurement, and operational functions
  • Experience managing enterprise relationships beyond renewal administration, including account planning, stakeholder mapping, adoption improvement, risk mitigation, value realization, executive engagement, and opportunity identification
  • Strong consultative relationship-management skills connecting customer business priorities to differentiated solutions and measurable outcomes
  • Commercial experience with complex enterprise account cycles, multi-stakeholder negotiations, multi-year agreements, procurement processes, and value-based conversations

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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