The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
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Preferred QualificationsWorld Wide Technology (WWT) is a global technology integrator and supply chain solutions provider that brings an innovative and proven approach to how organizations around the world discover, evaluate, architect and implement technology. Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.
WWT is Headquartered in St. Louis. WWT works closely with industry leaders such as Cisco, Splunk, Dell EMC, NetApp, VMware and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 4,000 people and operates more than 2 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the fifth consecutive year and was awarded #5 on Glassdoor’s 2017 Employees' Choice Awards, honouring the Best Places to Work.
WWT Australia currently has an opportunity available for a Strategic Engagement Manager to support our Australian Strategic Resourcing business, based in Sydney / Melbourne.
The Strategic Engagement Manager will work with internal partners and customers to provide qualified staff for our Strategic Resourcing engagements. Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through capacity planning, training, and process improvement. The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements.
Responsibilities -
Manage consultants who have been placed onsite with customers across Australia.
- Onboarding, regular 1-1 meetings, communication, status reports, etc.
- Function as the escalation path for ANY issues for both resources and customers
- Encourage use of WWT tools and processes and encourage resource involvement with other teams within WWT.
- Responsible for staffing projects and managing utilization for customer engagements
- Capacity planning and forecasting for future engagements
- Coach and mentor engineering staff on best practices
- Consistently reinforce WWT and our Core Values.
SEM establishes solid relationships with the Customer & the Account Management (Sales) teams as well as internal teams across the globe.
- Regular check-ins, manages issues/concerns, and provides feedback to customers and team members. Provide weekly status reports to sales account teams and customers.
- Build relationships with entire sales cycle – Account Directors, Managers, AM’s, Hiring Managers, etc.
- Help grow the Australia SR business through continued displays of adding value to the customer. Ascertain additional staffing needs or business opportunities and an understanding of the customer environment, upcoming projects and client initiatives that WWT might be able to assist with. Relaying this intel to our Sales teams.
- Work with SPA’s to manage overall SR project health – including burn rates, weekly status, customer specific reporting, project financials, change orders and extensions, etc.
Qualifications -
- 5+ years of management experience, preferably in a professional services environment.
- Strong knowledge of and proven experience with engagement management/resource management.
- Prior experience in the staffing or recruiting industry strongly preferred.
- Proven experience interacting with large, enterprise clients.
- Prior experience managing engineering teams or technical staff in a project execution capacity.
- Ability to work independently and solve customer-facing problems.
- Strong communication skills (written, verbal, and presentation).
Skills Required
- 5+ years of management experience, preferably in a professional services environment
- Strong knowledge of and proven experience with engagement management/resource management
- Prior experience in the staffing or recruiting industry
- Proven experience interacting with large, enterprise clients
- Prior experience managing engineering teams or technical staff in a project execution capacity
- Ability to work independently and solve customer-facing problems
- Strong communication skills (written, verbal, and presentation)
World Wide Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Wide Technology and has not been reviewed or approved by World Wide Technology.
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Healthcare Strength — Health insurance is considered excellent and affordable, with bundled medical, dental, and vision coverage that reduces out-of-pocket costs. Wellness programs and an Employee Assistance Program further enhance access to care.
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Leave & Time Off Breadth — Generous paid time off grows with tenure, alongside paid sick days and holidays. Parental and military leave are also provided.
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Retirement Support — Financial benefits include profit sharing and a 401(k) with company matching, complemented by life and disability insurance and tuition reimbursement. These elements strengthen total rewards beyond base salary.
World Wide Technology Insights
What We Do
World Wide Technology is a systems integrator, provides information technology and supply chain solutions. Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!
Why Work With Us
Our extensive partnership with best in class technology companies, coupled with our strong culture allow for world class delivery of transformative business solutions driven by IT.
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