Strategic Engagement Manager – AI Solutions
Are you a top-performing SaaS Account Manager?
Do you have the technical acumen to discuss SaaS platforms, APIs, data security, and AI?
About Our Team
Science is moving faster than institutions know how to handle. Researchers need better tools. Funding agencies need sharper analytics. Universities need AI they can trust and explain to their stakeholders. Elsevier sits at the center of that challenge, and this role is how we help them solve it.
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
About the Role
You'll be Elsevier's front line for AI adoption across some of the most important research and government institutions in the world. Working across LeapSpace and our broader AI portfolio, you'll take complex opportunities from first conversation to close. This isn't a support or overlay role. You own the cycle, drive the narrative, and shape how customers think about what AI can do for their mission.
This position covers all AI solutions in Elsevier’s Academic and Government portfolio, including LeapSpace, AI in Life Sciences and Engineering, AI in software and workflow solutions, as well as future AI developments. This role will act on behalf of Elsevier’s AI offerings to position Elsevier as a trusted partner and leader in responsible, transparent AI for research. This role can be done remotely and does not require the candidate to reside in New Jersey.
Responsibilities
- Building and closing strategic opportunities for LeapSpace and Elsevier's AI portfolio across universities, research agencies, government bodies, and consortia.
- Run the full customer cycle; discovery, qualification, solution design, and close working closely with Account Managers and technical teams.
- lead solution sessions that make advanced AI capabilities land with senior institutional leaders.
- Own the hard conversations governance, compliance technical objections and RFPs.
- Bring market intelligence back into the business; competitive signals, unmet needs, and where AI adoption in research is actually heading.
- Represent Elsevier in strategic customer briefings, conferences and industry events.
Requirements
- Have 3–5 years in AI/ML solution consulting, research workflow technology, or complex SaaS pre-sales, ideally with academic, government, or large institutional customers.
- Can hold your own with a CTO and a Dean in the same week, navigating senior technical and non-technical stakeholders without switching into two different people.
- Able to make complex things clear, not by dumbing them down, but by finding the right frame for the right audience.
- Are comfortable with the technical landscape: SaaS platforms, APIs, data infrastructure, and how AI-enabled products actually work.
- Able to run your own deals. Organized through long cycles, no script needed, and you don't confuse activity with progress.
- Have real opinions about where AI in research is heading, and the curiosity to keep updating them.
Work in a Way That Works for You
We promote a healthy work-life balance and offer flexible working options. Our benefits include wellbeing initiatives, shared parental leave, study assistance, and sabbaticals—supporting both your immediate responsibilities and long-term goals.
Working for You
We offer a comprehensive benefits package, including:
Health benefits: medical, dental, and vision coverage
Retirement benefits: 401(k) with match and Employee Share Purchase Plan
Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs
Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity
Family benefits: parental leave, adoption, and surrogacy support
Savings accounts: HSA, FSA, dependent care, and commuter benefits
Paid time off, plus volunteer and Employee Resource Group participation days
About the Business
As a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes. By combining trusted content with advanced analytics, we support research, education, and clinical practice. At Elsevier, your work contributes to solving global challenges and building a more sustainable future.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- 3-5 years in AI/ML solution consulting, research workflow technology, or complex SaaS pre-sales
- Experience with academic, government, or large institutional customers
- Comfortable with SaaS platforms, APIs, data infrastructure, and data security
- Proven ability to run full sales cycle and close complex, long-cycle deals
- Ability to engage senior technical and non-technical stakeholders (CTO, Dean)
- Experience leading solution sessions and handling governance, compliance, technical objections, and RFPs
- Strong communication skills: explain complex AI concepts clearly and maintain domain perspective on AI in research
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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