Cisco Security empowers customers to protect their most critical assets across users, applications, networks, data, and AI-driven environments. As a Strategic Deals Acceleration Desk Specialist, you will collaborate with account executives, specialist sellers, solution engineers, and regional sales leaders. You will also partner closely with Sales & Commerce, Finance, Legal, Compliance, Pricing, Product Management, Customer Experience, Partner teams, and Competitive Intelligence. You will be engaged in opportunities that are strategic, highly complex, competitively intense, or forecast-critical, as well as those hindered by legal or commercial blockers, new product constructs, non-standard terms, Leave of Absence (LOA) coverage, or the need for creative financial modeling.
Your ImpactIn this role, you will serve as a "deal quarterback," positioning yourself at the center of our most significant security opportunities to help field teams remove friction, establish viable commercial paths, and close complex deals with confidence. Your primary responsibilities include:
- Support Complex Deals: Orchestrate resources across sales, legal, finance, pricing, operations, product, and partner teams to operationalize and finalize deals.
- Pipeline Validation and Risk Analysis: Collaborate with field leaders to inspect assigned pipelines, validate deal health, test close plans, identify slippage risks, document blockers, and recommend actions to ensure forecast accuracy.
- Close Big Deals: Run deal rooms, coordinate cross-functional follow-through, and develop escalation packages to drive forecast-critical opportunities to completion.
- Deal Financial Modeling: Structure pricing, terms, ramp models, enterprise agreement options, consumption constructs, and financing scenarios to ensure deals are competitive, compliant, and commercially viable.
- Win/Loss Analysis: Analyze closed deals to identify trends in wins and losses, capture competitive signals, pricing themes, and process blockers, and relay these insights to Competitive Intelligence, Product, Pricing, and Enablement teams.
- Commercial Execution: Develop Letters of Intent, Statements of Work (SOWs), and approval packages while reducing ambiguity in non-standard requests to improve turnaround times.
- Field Partnership: Co-own late-stage strategic opportunities with account teams while maintaining clear accountability for seller ownership, customer engagement, and internal approvals.
- Product Feedback Loop: Document recurring blockers related to emerging or immature offers and provide prioritized feedback to product, pricing, support, and enablement teams.
- Operating Field: Track desk engagement metrics, including cycle-time impact, exception cycles, bookings influenced, win-rate lift, forecast movement, and field satisfaction.
- 5+ years of experience in enterprise sales, specialist sales, deal desk, commercial finance, pricing, revenue operations, sales operations, legal operations, contracting, or a related B2B technology function.
- Shown experience supporting complex enterprise technology deals involving pricing, discounting, legal review, non-standard terms, finance approvals, or executive issue.
- Strong financial modeling, analytical, and business case development skills.
- Demonstrated ability to collaborate effectively across sales, finance, legal, product, operations, and executive partners in a matrixed environment.
- Excellent written and verbal communication skills, with the ability to produce executive-ready critical issue summaries and deal narratives.
- BA/BS degree or equivalent practical experience.
- Experience in Cybersecurity, SaaS, software subscriptions, or the Cisco Security portfolio.
- Proficiency with Salesforce, Clari, Gong, quote-to-cash tools, pricing workflows, pipeline dashboards, or deal approval processes.
- Experience structuring enterprise agreements, consumption-based offers, ramp deals, financing options, or multi-year commercial constructs.
- Familiarity with driven deal strategy, win/loss analysis, objection handling, and field enablement.
- Comfortable leading quarter-end customer concerns, forecast-critical opportunities, and time-sensitive executive requests.
- Ability to travel as needed (estimated up to 20%).
- Flexibility to work varied hours to support global geographic locations (AMERICAS, EMEA, and APJC).
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 5+ years experience in enterprise sales, specialist sales, deal desk, commercial finance, pricing, revenue operations, sales operations, legal operations, contracting, or related B2B technology function
- Experience supporting complex enterprise technology deals involving pricing, discounting, legal review, non-standard terms, finance approvals, or executive issue
- Strong financial modeling, analytical, and business case development skills
- Demonstrated ability to collaborate across sales, finance, legal, product, operations, and executive partners in a matrixed environment
- Excellent written and verbal communication skills, able to produce executive-ready critical issue summaries and deal narratives
- BA/BS degree or equivalent practical experience
- Experience in Cybersecurity, SaaS, software subscriptions, or the Cisco Security portfolio
- Proficiency with Salesforce, Clari, Gong, quote-to-cash tools, pricing workflows, pipeline dashboards, or deal approval processes
- Experience structuring enterprise agreements, consumption-based offers, ramp deals, financing options, or multi-year commercial constructs
- Familiarity with deal strategy, win/loss analysis, objection handling, and field enablement
- Comfortable leading quarter-end customer concerns, forecast-critical opportunities, and time-sensitive executive requests
- Ability to travel as needed (estimated up to 20%)
- Flexibility to work varied hours to support global geographic locations (AMERICAS, EMEA, and APJC)
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
