Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Customer Coordinator (Call-Center) Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers. The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items. This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers. Education or experience that prepares you for success: Previous experience in a call center customer service role Equipment rental or construction industry experience preferred Wynne software experience preferred Bilingual Spanish/English preferred Knowledge/Skills/Abilities you may rely on: Construction equipment knowledge Customer service ethic and positive approach Communication skills Probing questions and understanding concerns Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent, Customer Service Agent, Customer Service Rep Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.Base Pay Range: $20.31 - 27.92Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
Skills Required
- Previous experience in a call-center customer service role
- Equipment rental or construction industry experience
- Wynne software experience
- Bilingual Spanish and English communication skills
- Knowledge of construction equipment
- Customer service, communication, probing, and concern-understanding skills
- Ability to bend, squat, crouch, reach, lift 25 pounds or more, and work indoors or outdoors when required
Sunbelt Rentals Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sunbelt Rentals and has not been reviewed or approved by Sunbelt Rentals.
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Healthcare Strength — Medical, dental, and vision coverage are considered comprehensive, with preventive care at no cost and cost‑sharing viewed as workable for many. Early eligibility, telehealth access, and an EAP enhance perceived value.
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Leave & Time Off Breadth — Time off expands with tenure and is complemented by sick time, floating holidays, an inclusion day, and a volunteer day. The overall structure provides multiple avenues for rest and recovery across the year.
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Strong & Reliable Incentives — Earnings in certain roles can rise meaningfully through overtime or commissions, particularly in busier markets. Hourly employees often increase take‑home pay during peak seasons.
Sunbelt Rentals Insights
What We Do
Sunbelt Rentals provides the rental tools and equipment customers need to build and maintain the world around us. With an extensive network of 1,250+ locations, we provide exceptional customer experiences, powered by 20,000+ dedicated team members. With 14,000 types of equipment, we're here to help with any project
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