Strategic Client Research Manager, Expert Insights

Reposted An Hour Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
90K-108K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
AlphaSense empower professionals to make smarter business decisions with confidence and speed.
The Role
The Strategic Client Research Manager will drive client growth by increasing expert call volume, deepening engagement, and executing account growth strategies through proactive client interactions and collaboration with analysts.
Summary Generated by Built In
About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

At Tegus by AlphaSense, we work directly with some of the world’s most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster.  We are persistent, have a strong work ethic, and make decisions with our customer’s top of mind. 

Join a dynamic and results oriented team, responsible for managing and growing a book of business within our Expert Call Services department. 

About the Role: 

The Strategic Client Research Manager is responsible for owning and driving client growth, with a clear mandate to expand expert call volume and deepen client engagement quarter over quarter.

This is a client-facing role suited for individuals who combine consultative problem-solving with a strong “hunter” mentality. You will proactively identify opportunities, challenge clients to think differently about how they leverage our services, and translate insights into tangible growth.

You will partner with a team of Analysts to execute against your strategy, but your primary focus is building, expanding, and retaining high-value client relationships.

What You'll Do:
  • Own growth outcomes across your client portfolio, with clear accountability for increasing expert call volume, user adoption, and overall engagement.
  • Develop and execute account growth strategies, identifying whitespace, new use cases, and expansion opportunities within existing clients.
  • Proactively engage clients to uncover unmet needs, challenge assumptions, and position new ways of leveraging our platform.
  • Act as a commercial operator - identifying stalled accounts, reactivating dormant users, and driving urgency around underutilized opportunities.
  • Build senior-level relationships and influence key stakeholders through strategic conversations, not just service delivery.
  • Translate client objectives into actionable research strategies, guiding Analysts to deliver against high-impact priorities.
  • Identify and drive upsell opportunities by connecting client needs to broader platform capabilities.
  • Partner cross-functionally to remove friction, accelerate execution, and unlock growth across accounts.
  • Lead regular business reviews focused not just on performance, but on future growth opportunities and expansion strategy.

Who You Are: 

  • 3+ years of experience in client-facing, account management, operational, or consultative roles with a strong track record of driving client growth and engagement.
  • Strong commercial instincts: you naturally identify opportunities, push for more, and are uncomfortable with stagnant accounts.
  • A “hunter” mindset: proactive, persistent, and energized by uncovering and closing growth opportunities.
  • Experience working with, operating, or selling into institutional investors, private equity, hedge funds, banks, or broader financial services is a strong plus.
  • Highly strategic thinker who can connect client needs to scalable opportunities across a portfolio.
  • Comfortable operating with ambiguity and ownership; you don’t wait for direction, you create it.
  • Strong communicator with the ability to influence senior stakeholders and drive action.
  • Collaborative but assertive; you can partner cross-functionally while still pushing for outcomes.
  • Bachelor’s degree preferred.

Total Cash Compensation Range: $90,000 - $108,000 (Base: $75,000 - $90,000 + 20% Bonus)

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Skills Required

  • 3+ years of experience in client-facing, account management, operational, or consultative roles
  • Strong track record of driving client growth and engagement
  • Experience working with institutional investors or financial services
  • Bachelor's degree preferred

AlphaSense Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AlphaSense and has not been reviewed or approved by AlphaSense.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, aligning with descriptions of solid compensation across several functions. Outcomes are framed as market‑typical for a growth‑stage firm, with stronger satisfaction in certain high‑leverage roles.
  • Inclusive Benefits Coverage Coverage includes fertility support such as unlimited IVF and egg freezing, plus travel‑related support for gender‑affirming care, abortion, family planning, and cancer care. Mental‑health resources like Talkspace/Headspace and wellness programs are also included.
  • Parental & Family Support Policies provide paid leave for all parents with additional paid disability time for birth parents and options for extended remote time post‑leave. Family‑building benefits reinforce this support through robust fertility programs.

AlphaSense Insights

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The Company
HQ: New York, NY
2,000 Employees
Year Founded: 2011

What We Do

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. Headquartered in New York City, AlphaSense employs over 2,000 people across offices in the U.S., U.K., Finland, India, Canada, and Ireland. For more information, please visit www.alpha-sense.com.

Why Work With Us

AlphaSense is shaping how companies make decisions. We're product-driven and customer obsessed in our mission to take decision makers from complexity to clarity. Our culture balances ambition with humility, autonomy with teamwork. With mentorship and real ownership, you’ll have everything you need to keep evolving, personally and professionally.

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