Strategic Business Development Manager

Posted 7 Days Ago
Be an Early Applicant
Calgary, AB, CAN
In-Office
Mid level
Retail
The Role
Drive acquisition of enterprise and mid-market clients (>$100K spend). Qualify prospects, deliver RFPs/RFQs and proposals, close deals, onboard Account Managers, stabilize accounts and grow revenue during transition.
Summary Generated by Built In

Some of what you will do:

The Strategic Business Development Manager (SBDM) will directly prospect and acquire high value clients in the Enterprise & Mid-Market business space. He or she will place focus and emphasis on customers with a large spend volumes >$100K.  The incumbent will secure meeting with key decision-makers, assess pain & opportunity areas in the business and present Staples’ holistic suite of print & promo services that address those key insights. The SBDM will prepare proposals, navigate legal & contractual requirements, and advance deals through to conclusion. He or she will onboard Account Managers or Strategic Account Manager who will oversee the account implementation and ongoing maintenance and stay close to the account during this period and on an ongoing basis throughout the account lifecycle.


Specifically, You Will:

  • Identify appropriate prospects based on:
  • Staples Professional enterprise & Mid-Market clients.
  • Alignment with Staples’ core capabilities and differentiation in the market (Omni channel, Speed, Distribution & product assortment).
  • Budget/spend volume greater then 100K per year.
  • Key verticals where Staples as a tracker record of winning Repeat business/long term partnership.
  • Acquire new Enterprise & Mid-Market National customers:
  • Qualify - Assess customer needs and buying patterns and Staples’ ability to meet them.
  • Prepare & deliver request for proposal (RFP) & request for quote (RFQ) when required.
  • Win accounts – develop compelling presentations & proposals that address pain and opportunity areas for the prospect. 
  • Implement – Onboard AM & SAM to manage account implementation and maintenance.
  • On-board net new clients and effectively manage their business with Staples for a defined temporary period to solidify relationship and stabilize business before transition of account to the account management team.
  • Actively grow existing business during the defined on boarding period.

Some of what you need:

  • Successful completion of high school is preferred.
  • 4-6 years related experience in print and/or sales role (high touch sales).
  • Adept at sourcing relevant data and building business case models to advance ideas.
  • Concrete selling experience in local market; understands pricing strategies, competition, and key suppliers.
  • Strong client orientation: comfortable meeting and engaging new people; can step into client shoes and understand the business context; uses discretion appropriately.
  • Knowledge of key Microsoft applications (Excel, PowerPoint, etc) and graphics software applications (Adobe suite of products).
  • Demonstrated experience in generating large accounts from mid-market to enterprise.
  • Strong business acumen by prior experiences (10-15 years in a Print Sales role with emphasis on business development).
  • Knowledge of Salesforce.com a plus.



Some of what you will get:

  • Associate discount
  • Health and Dental benefits
  • Base Salary Plus Commission 
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...


#MakeAnImpact  

About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the TeamAbout the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • 4-6 years related experience in print and/or sales (high-touch sales)
  • Experience generating large accounts from mid-market to enterprise
  • Experience working with accounts with annual spend > $100K
  • Ability to prepare and deliver RFPs and RFQs and navigate contractual/legal requirements
  • Adept at sourcing relevant data and building business case models
  • Concrete selling experience in local market; understands pricing strategies, competition, and suppliers
  • Strong client orientation and relationship-building skills
  • Knowledge of Microsoft applications (Excel, PowerPoint) and graphics software (Adobe Suite)
  • Strong business acumen; prior print sales/business development experience
  • High school completion
  • Knowledge of Salesforce.com

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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