Strategic Accounts Manager

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here.

Job Description

As a Strategic Account Manager, you will support Moen's Flo Smart Water system, a key initiative and new line of business, by fostering and growing relationships with existing and new insurance and affinity partnerships. Working closely with the Sr. Strategic Account Manager, you will manage non-sales activities by providing strong storytelling thru reporting and analytics, address agent inquiries, and coordinate with internal teams to drive external account development.

The ideal candidate will have at least 2 years of B2B account management experience and 5 years of overall professional experience selling or supporting a solution-based product or service. You will have demonstrated experience in building strong relationships with key account customers, along with a proven track record of managing accounts by providing strong storytelling through data and metrics and ensuring customer support. Advanced proficiency in Excel and PowerPoint is required, along with the flexibility to travel up to 25% and work non-standard hours as business needs arise.

We prefer candidates to work in a hybrid model (T/W/Th) from our North Olmsted, Ohio corporate location. However, fully remote work will be considered for qualified candidates located more than 50 miles from four corporate offices.

What you will be doing:

Account Support:

• Build and maintain strong relationships with key insurance industry accounts.
• Provide daily support to the Senior Account Manager, ensuring smooth client communication and customer satisfaction.
• Contribute to data analytics, reporting, and presentation development for various initiatives.

Market Research:

• Assist in developing market insights by analyzing trends, the competitive landscape, and customer needs.
• Gather and analyze market data to inform product positioning and business strategies.
• Monitor and report industry developments to the Business Development team.

Sales Support:

• Collaborate with the Business Development team to prepare sales presentations, proposals, and marketing materials.
• Track key account performance metrics and assist in preparing management reports.

Product Expertise & Advocacy:

• Develop in-depth knowledge of the Smart Water Shutoff product, including its features and benefits.
• Educate clients and partners, addressing inquiries and providing product support.
• Represent Moen at industry events, conferences, and meetings to promote the Smart Water Shutoff product.
• Be available for travel as needed to meet with clients and attend industry events.
• Utilize technology and drive internal process improvements to enhance efficiency.
• Monitor and communicate business trends, distribution patterns, and consumer attitudes to Moen headquarters.

Qualifications

• Minimum of 2 years in B2B account management and 5 years of overall professional experience.
• Proven ability to present to and build strong relationships with key account customers.
• Track record of supporting solution-based selling rather than traditional product or service sales.
• Advanced proficiency in Excel and PowerPoint.
• Willingness to travel up to 25% and work non-standard hours, with flexibility to adapt to business needs.

Preferred Qualifications:

• Bachelor’s degree
• Smart home product experience

Additional Information

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.