Strategic Account Tech Sales Engineer, EMEA

Posted Yesterday
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London, Greater London, England, GBR
In-Office
50K-63K Annually
Senior level
Hardware • Software • Analytics
The Role
Provides presales technical support for Vertiv’s thermal management portfolio across strategic EMEA accounts. Reviews RFx requirements, develops proposals and customized solutions, coordinates with engineering, presents products, trains customers and colleagues, manages stakeholders, supports sales activities, and gathers customer and market feedback. The role requires strong HVAC or refrigeration expertise, engineering knowledge, commercial awareness, and occasional international travel.
Summary Generated by Built In

Who are we?

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are currently seeking a Strategic Account Tech Sales Enginer, EMEA to join our dynamic team in London, UK. As the Strategic Account Tech Sales Engineer, EMEA, you will provide technical support for Thermal Management Portfolio for strategic customers, working as a part of a large team. 

The Strategic Account Tech Sales Engineer, EMEA will provide sales with technical support in building proposals, quotes, and tenders, with direct responsibility on local accounts or projects but also enable the development of technical and price competitive applications for products to fulfil customer requirements where standard products do not fit. The Strategic Account Tech Sales Engineer, EMEA will need to have the technical competence to understand and demonstrate the Thermal Vertiv offering and capabilities. Your targets will be set to align with the growth expectations of the market and Vertiv strategic position with the respective accounts.

Technical Sales have a key role in Vertiv and consequently we are looking for a highly competent, energetic, and ambitious individual to take on this role within the organization, learn and develop skills across different products part of Thermal Line of business. Specifically background in HVAC industry will make the difference in this role.  You will be part of a large team of Application Engineers and Technical Sales Experts with clear competencies, career paths and opportunities to take your career to the next level. 

What kind of work will you be doing? 

  • Provide complex, presales technical support by reviewing the RFx and identifying customer requirements/specifications.   
  • Coordinate with factory engineering departments for specific technical requests.  
  • Design and deliver innovative solutions, rethinking current standards and routines to achieve competitive advantages in the market. Successfully initiate and sustain the necessary changes, managing internal stakeholders and securing support. 
  • Evaluate special requests that don’t fit standard solutions and propose complex customizable options (Configure to Order)  
  • Manage the relationship between the various stakeholder groups in Vertiv (Sales teams, Engineering Teams and others)   
  • Create and perform product and application presentations for customers and consultants. 
  • Provide internal trainings for colleagues in Vertiv and external trainings for customers and consultants 
  • Manage In-country activities (ICA), related to Application Engineering tasks 
  • Anticipate market trends being an Industry expert within the line of business assigned 
  • Ensure that any activity, task, and responsibility required is managed and performed in full compliance with the Company Code of Conduct and Trade Compliance. 
  • Responsible for managing the voice of the customers, attending customer meetings together with Sales 
  • Provide feedback to the line of business in Vertiv on how to improve the offering 
  • Attend, facilitates and leads events for Vertiv with external customers 
  • Expert on multiple products and lines of business in Vertiv  

What will make you successful? 

  • Solid technical background in mechanical, electrical, energetic or aerospace engineering. HVAC expertise in air conditioning or refrigeration company. 
  • Engineering curiosity. Passion to learn every single day and stay ahead of the curve. You are results oriented. 
  • Ability to work effectively in the matrix organization 
  • Excellent commercial experience to understand and anticipate market trends, and Vertiv’s business environment. 
  • Minimum of 8 years of proven records in Offering, Engineering, Pre-Sales, Product Marketing 
  • Communications and interpersonal skills  
  • You are fluent in English and your local language, and ideally speak a 2nd European Language 
  • Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation. CAD proficiency is an advantage. 
  • Previous working experience: experience in HVAC products and installation, especially for Datacentre or equivalent 

How do we set you up for success: 

  • You will become part of the best in class, diverse and vibrant sales community who truly enjoy growing together.  
  • From your day 1, you will access Vertiv Sales Academy training programs, accelerating your learning, and becoming an expert in our technology, industry trends and learning more on company processes, tools and technical skills.  
  • You will experience a knowledge sharing culture, also offering learning on the flow webinars, sales podcasts, drop-in learning sessions, along with continuous coaching opportunities and structured two-ways feedback. 
  • You will count on a deep collaboration with Sales and Engineering teams throughout the entire selling process. 
  • You may be required to travel abroad from time to time. Travel will occasionally require overnight stays. 

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development

The anticipated salary range for this role in London, UK is between £50.000€ to £63.000 gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.

#LI-FO1

Vertiv is an Equal Opportunity/Affirmative Action employer.

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Career

Skills Required

  • Technical background in mechanical, electrical, energetic, or aerospace engineering
  • HVAC expertise in air conditioning or refrigeration
  • Minimum of 8 years of experience in offering, engineering, presales, or product marketing
  • Experience with HVAC products and installation, particularly for data centers or equivalent environments
  • Fluency in English and the local language
  • Excellent IT skills, including Word, Excel, and PowerPoint
  • Customer and sales orientation
  • Ability to work effectively in a matrix organization
  • Excellent commercial experience and ability to understand market trends
  • Strong communication and interpersonal skills
  • Fluency in a second European language
  • CAD proficiency

Vertiv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.

  • Healthcare Strength Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
  • Leave & Time Off Breadth Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
  • Fair & Transparent Compensation Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.

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The Company
HQ: Columbus, OH
8,435 Employees
Year Founded: 2016

What We Do

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.

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