Strategic Account Project Manager - Staples Promotional Products

Posted 11 Days Ago
2 Locations
In-Office or Remote
Junior
Retail
The Role
Lead end-to-end project delivery for strategic B2B accounts, coordinating product development, implementation, client materials, timelines, cross-functional teams, and vendor execution to drive sales growth and ensure on-time billing and fulfillment.
Summary Generated by Built In

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!


The Strategic Account Project Manager plays a pivotal role in driving sales growth within key strategic accounts by leading complex, high-impact initiatives from concept to execution. This role manages end-to-end project delivery—including product development, implementation, client-facing materials, and timelines—while ensuring alignment with client objectives and business goals.


What you will be doing:

  • Support Strategic Account Managers by driving complex, high-impact projects that fuel sales growth within key strategic accounts.
  • Manage end-to-end project execution including product development, implementation, client-facing materials, and timelines.
  • Partner cross-functionally with Sales, Marketing, Operations, Special Order teams, and vendors to deliver exceptional client outcomes.
  • Lead planning and execution of Book & Go (BNG) initiatives, site sales, experiential opportunities, and limited-edition collections.
  • Develop project trackers, ensure timely billing, and proactively troubleshoot issues related to invoicing, delivery, and execution.
  • Travel as needed to support strategic sales efforts and client engagements.

What You Bring to the Table:

  • A strong desire to build a long-term career in sales and strategic account support.
  • Passion for promotional products and brand-building solutions.
  • Ability to operate independently while supporting multiple strategic accounts.
  • Strong communication, organization, and problem-solving skills.
  • Comfort working in a fast-paced, highly collaborative environment.

What’s needed: Basic Qualifications:

  • 2+ years of experience in sales, project management, or operations.
  • Excellent communication skills across in-person, virtual, and digital channels.
  • Strong project management, time management, and attention to detail.
  • Proficiency in Microsoft Office; SFDC and PromoSpot experience a plus.

Preferred Qualifications:

  • Bachelor’s degree preferred; equivalent experience considered.
  • Experience supporting strategic or enterprise-level accounts
  • Exposure to promotional products, branded merchandise, or B2B sales environments.


We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

**The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.



About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • 2+ years of experience in sales, project management, or operations
  • Excellent communication skills across in-person, virtual, and digital channels
  • Strong project management, time management, and attention to detail
  • Proficiency in Microsoft Office
  • Ability to operate independently while supporting multiple strategic accounts
  • Willingness to travel as needed to support strategic sales efforts and client engagements
  • SFDC (Salesforce) experience
  • PromoSpot experience
  • Bachelor's degree or equivalent experience
  • Experience supporting strategic or enterprise-level accounts
  • Exposure to promotional products, branded merchandise, or B2B sales environments

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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