Strategic Account Manager

Posted 5 Days Ago
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House, MS, USA
In-Office
Senior level
Information Technology • Legal Tech • Analytics
The Role
Own and grow a portfolio of strategic multinational accounts across APAC, building C-suite relationships, driving upsell/cross-sell, developing account plans, leading renewals and launches, negotiating enterprise contracts, collaborating with BD/Marketing/Client Success, and recording activity in Salesforce and Gong.
Summary Generated by Built In

Strategic Account Manager
 

Will you like to join an industry leader in commodity analytics?

Are you a proven sales talent?

About the Business

At ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. https://www.icis.com/explore

About The Role

The Strategic Account Manager owns and grows a portfolio of strategic customer accounts across SEA, ANZ, Taiwan, and selected APAC markets. This role builds trusted, senior-level relationships, drives sustainable revenue growth, and expands customer value through consultative, value‑based selling. Working with complex, multinational accounts, the role partners closely with internal teams, particularly Business Development, to identify, shape, and execute opportunities from strategy through delivery.

Responsibilities

  • Build and maintain long-term executive relationships across a portfolio of Strategic Accounts in SEA, ANZ, TW, and selected APAC markets.
  • Drive account growth by identifying optimisation, cross-sell, and upsell opportunities aligned to customer priorities.
  • Collaborate closely with the Business Development team on contributing account insight, co‑developing solutions, supporting pitches, and executing opportunities from qualification through close.
  • Develop and execute value-based Strategic Account Plans, including planning, execution, and measurement of outcomes.
  • Lead customer engagement activities such as Planning Sessions and Quarterly Business Reviews to deliver agreed revenue targets, KPIs, and budgets.
  • Manage contract negotiations, ensuring alignment and approvals from customers and internal stakeholders.
  • Partner with Client Success to deliver mutually beneficial engagement and retention plans.
  • Lead the implementation and launch of new products within assigned accounts, clearly articulating value and outcomes.
  • Build a strong pipeline of reference clients, testimonials, and case studies.
  • Accurately record customer engagement and pipeline activity in Salesforce.com and Gong.
  • Provide structured feedback to the business on customer workflows, uncovering opportunities for new data, analytics, or solutions.

Requirements

  • Extensive experience delivering growth in B2B consultative sales within complex, multinational accounts.
  • Proven ability to engage, influence, and manage C‑suite and senior executive stakeholders.
  • Strong commercial acumen with demonstrated success negotiating enterprise‑level contracts.
  • Experienced in navigating complex buying cycles and multi‑stakeholder decision environments.
  • Experience launching and positioning new products with clear customer value propositions.
  • Proven collaboration with Marketing and Business Development to drive growth in top‑tier accounts.
  • Strong written, verbal, and presentation skills.

Learn more about the LexisNexis Risk team and how we work here

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Extensive experience delivering growth in B2B consultative sales within complex, multinational accounts.
  • Proven ability to engage, influence, and manage C‑suite and senior executive stakeholders.
  • Strong commercial acumen with demonstrated success negotiating enterprise‑level contracts.
  • Experienced in navigating complex buying cycles and multi‑stakeholder decision environments.
  • Experience launching and positioning new products with clear customer value propositions.
  • Proven collaboration with Marketing and Business Development to drive growth in top‑tier accounts.
  • Strong written, verbal, and presentation skills.
  • Experience recording customer engagement and pipeline activity in Salesforce.com and Gong.

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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