Strategic Account Manager

Posted 4 Hours Ago
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London, Greater London, England, GBR
In-Office
Mid level
Payments
The Role
Manage and expand relationships with ~100 existing customers to uncover upsell opportunities, drive sales cycles, and close deals. Develop and execute account success plans, collaborate with cross-functional teams, maintain CRM data, and engage executive stakeholders to ensure customer value and revenue growth.
Summary Generated by Built In

We are looking for a Strategic Sales Account Manager to further develop our relationships with existing customers, partners, and resellers. The Strategic Sales Account Manager will focus on prospecting into our existing customer base to uncover pipeline, drive sales cycles and close business.  The Strategic Sales Account Manager will develop, own and execute against account success plans. They will work closely with internal teams such as Solution Consultants, Customer Success, Implementation, Operations, Product, to help ensure overall expansion

The Opportunity:

Customers have significant expansion opportunities that require additional sales cycles. This opportunity is oftentimes not evident at the time of the original sale, or a compelling/business takes place subsequently. This role would work hand in hand with our Customer Success Managers to upsell to a client base of about 100 customers. Building executive relationships, multi-threading and aligning on key business goals is essential to ensure they get maximum value across all of Tipalti’s solutions.

Responsibilities:

  • Execution: Strategic account planning and execution skills that lead to consistent quota attainment, pipeline generation, and forecast accuracy 
  • Product / Applied Knowledge: Tech Savvy, proficient using SaaS applications and translating technical features into business concepts. Able to utilize deep understanding and knowledge of the Tipalti products, as well as Finance  / Payments industry trends 
  • Strong sales acumen: skillful prospecting, negotiating and closing, based on Tipalti Sales playbook. A strong consultative selling approach is a must.
  • Professional presence and confident, articulate communication skills – ability to initiate and direct discussions with Executive-level decision makers
  • Problem solving capabilities, highly organized, detail-oriented, and strong time-management skills  
  • Proactive, self-starting individual who can identify opportunities and run with it.
  • System and Data Driven: Accurately maintain account and opportunity information within our internal CRM systems. Able to effectively leverage systems and tools to engage with customers, manage pipeline and track deal progress. Able to use data to inform and enable effective decisions
  • Accountability: Highly motivated, goal-oriented, and competitive. Persistence and tenacity is key for success in this role
  • Customer Focus: Maniacal focus on Customer Success and Expansion, delivering impactful business benefits
  • Flexibility and Adaptability – things move fast around here!
  • Team Player - Collaborative, holds themselves and others accountable.

Requirements:

  • Minimum 4+ years of experience in Software/SaaS or Financial Tech sales with a successful track record of consistent quota achievement
  • Previous experience selling to C Suite - Emerging Technologies, Digital Economy and Global Organizations strongly preferred
  • Demonstrated ability to sell large scale solutions and achieve sales revenue targets through increased adoption and expanded use of technology in existing customer base
  • Skilled at fostering and leveraging strong working relationships with cross-functional teams to develop and execute customer success strategies
  • Driven to achieve aggressive goals combined with equal passion for customer success
  • Ability to travel up to 25% to nurture relationships with customers in territory
  • Bachelor's degree preferably in Finance, Economics or Accounting. Management consulting background is a plus
  • Please note, this is a hybrid position and requires you to be in the office Monday, Tuesday, Thursday

Tipalti’s sales teams drive global growth for our best-in-class product. Whether you are an account executive, sales development representative, or solutions consultant, you’ll be joining a team of individuals who thrive within a fast-paced, metrics- and performance-driven sales organization. Our collaborative culture ensures that our sales teams work as one to deliver on common goals, whilst being provided with the resources to learn and grow via the Tipalti Academy.

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.

AI Use 
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact [email protected].

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/



Skills Required

  • Minimum 4+ years of experience in Software/SaaS or FinTech sales with consistent quota achievement
  • Proven ability to sell large-scale solutions and drive revenue through adoption and expansion in existing accounts
  • Experience selling to C-suite/executive-level decision makers
  • Skilled at consultative selling, prospecting, negotiating, and closing deals using a sales playbook
  • Proficient with SaaS applications and able to translate technical features into business value
  • Experience accurately maintaining account and opportunity data in CRM systems and using data to inform decisions
  • Skilled at fostering cross-functional relationships to develop and execute customer success and expansion strategies
  • Ability to travel up to 25% to nurture customer relationships
  • Bachelor's degree (preferably Finance, Economics, or Accounting); management consulting background a plus
  • Hybrid work requirement: must be in the office Monday, Tuesday, Thursday

Tipalti Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tipalti and has not been reviewed or approved by Tipalti.

  • Equity Value & Accessibility Pre‑IPO equity and an employee stock purchase plan are included, providing ownership potential alongside cash pay. Equity is positioned as a core element of total rewards.
  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA and mental‑health support form a comprehensive core. Some descriptions cite strong plan value in certain locations, indicating healthcare is a relative strength.
  • Flexible Benefits A structured hybrid work model with office amenities and ERGs complements core benefits. Everyday perks such as free lunches, snacks, and events enhance the day‑to‑day experience.

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The Company
San Mateo, CA
635 Employees
Year Founded: 2010

What We Do

Tipalti is the only global payables automation solution to streamline all phases of the AP and payment management workflow in one holistic cloud platform. Tipalti makes it painless for accounts payable departments to manage their entire supplier payments operation. The solution addresses everything from supplier onboarding and vetting, to tax and regulatory compliance, invoice processing, payments to suppliers anywhere in the world in a wide range of payment methods and currencies, supplier payment status communications, to closing the loop with payment reconciliation and reporting. Innovative companies use Tipalti to eliminate up to 80% of their supplier payment workload, helping them scale their business efficiently with global growth, while strengthening financial and compliance controls and while enhancing the partner payment experience. Companies like GoDaddy, Houzz, Amazon Twitch, and Vimeo and hundreds of others trust Tipalti to elevate their global supplier payments operation.

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