Jobs at Tipalti

Own and grow relationships with a portfolio of enterprise clients to drive adoption, retention, expansion, and net dollar retention. Act as primary escalation, provide strategic guidance, uncover upsell opportunities, collaborate cross-functionally using customer data, mentor team members, and negotiate renewals to meet revenue goals.

Partner with the President to manage and deliver high-priority GTM and GTB initiatives end-to-end. Lead cross-functional projects, create executive materials, apply AI and automation to scale operations, perform strategic analysis, and drive operational accountability across Sales, Marketing, Alliances, and Customer teams.

Lead the President's portfolio of strategic GTM & GTB initiatives: manage end-to-end project delivery, track status, prepare executive materials, drive cross-functional alignment, and implement AI-driven automation to scale operational efficiency.

Partner with the President to manage and drive strategic GTM and GTB initiatives end-to-end. Own initiative tracking, executive materials, cross-functional program leadership, and AI-driven process improvements to scale operational efficiency and ensure timely delivery of high-priority projects.

Manage end-to-end HR operations for the employee lifecycle including onboarding, offboarding, payroll/benefits support, documentation, HRIS data integrity, reporting and analytics, process mapping, and first-point-of-contact People Operations support for managers and employees. Participate in local and global People projects and deliver HR metrics, dashboards, and bespoke analysis.

As a Senior Customer Success Manager, you'll manage relationships with 45+ clients, ensuring adoption, retention and driving product expansion while resolving complex issues and providing strategic insights.

The Technical Support Engineer owns technical escalations, assists customers with a financial automation platform, and collaborates with engineering and product teams to resolve issues.

Lead employment law counsel for US and Canada: advise HR and senior leadership, draft and negotiate employment and settlement agreements, manage litigation/arbitration, develop policies and handbooks, ensure multi-jurisdictional compliance, provide training, mentor junior lawyers, and support corporate governance initiatives for international growth.

The Associate Customer Onboarding Manager leads SaaS implementation projects, collaborating with teams to guide clients through integration, ensuring success and quality delivery.

As a Customer Onboarding Manager, you will lead the implementation of Tipalti's SaaS solutions, guide customers through technical integrations, oversee project timelines, and deliver exceptional service throughout their journey with Tipalti.

The Senior Solutions Architect designs ERP integrations, ensuring technical scalability, driving solution excellence, and mentoring teams across implementation projects.

The Senior Solutions Architect designs integration architectures for ERP systems, ensuring scalable solutions, technical documentation, and successful project delivery while providing guidance and mentorship to teams.

Lead and develop a team of product managers, define product roadmaps, engage with stakeholders, and manage product execution for a SaaS product.

Hands-on CRO contractor to run day-to-day experimentation: execute A/B tests, maintain backlog and reporting, monitor conversion performance, implement quick-win UX improvements, use Segment for personalization, and deliver thorough documentation and a clean handoff after a six-month full-time contract.

Hands-on CRO contractor to execute and manage the A/B testing roadmap using Amplitude, monitor and improve conversion rates across channels, implement quick-win UX fixes, leverage Segment for personalization, maintain reporting and documentation, coordinate cross-functional teams, and deliver a clean end-of-contract program handoff.

Design, build, and maintain scalable backend systems and third-party integrations. Develop APIs, services, and event-driven solutions. Participate in architecture and design, ensure system reliability and performance, conduct code reviews, collaborate with Product and external partners, and mentor engineers.

Design, build, and deploy production-grade AI agents and agentic systems to automate multi-step business workflows. Own agent architecture, RAG pipelines, vector search, evaluation frameworks, and cross-functional delivery to measure and improve business impact.

Design, build, and maintain scalable backend systems and third-party integrations. Develop APIs and event-driven services, participate in architecture and design, ensure reliability and performance, conduct code reviews, collaborate with Product and external partners, and mentor engineers.

Lead the Funds Flow product domain owning payment routing, ledger architecture, and global money-movement infrastructure. Define APIs and platform capabilities, prioritize engineering work, manage integrations with banks and payment partners, ensure regulatory alignment with Legal/Compliance/Finance, and use data to reduce failures and optimize routing and costs.

Contract motion graphics designer responsible for end-to-end creation of animated and video assets across marketing channels. Lead visual storytelling, develop scalable templates, collaborate with cross-functional teams, storyboard and pre-visualize motion work, and ensure brand consistency across landing pages, events, email, and social media.