Jobs at Tipalti

Manage end-to-end HR operations for the employee lifecycle including onboarding, offboarding, payroll/benefits support, documentation, HRIS data integrity, reporting and analytics, process mapping, and first-point-of-contact People Operations support for managers and employees. Participate in local and global People projects and deliver HR metrics, dashboards, and bespoke analysis.

Lead a 7-10 person outbound supplier enablement team to onboard suppliers to accept virtual card payments. Provide hands-on coaching, enforce SOPs and quality, manage daily KPIs and pipeline, champion AI/automation to streamline workflows, resolve escalations, and collaborate with cross-functional partners to meet conversion, enablement, and revenue targets.

Lead and develop a team of product managers, define product roadmaps, engage with stakeholders, and manage product execution for a SaaS product.

Conduct AML, OFAC, and sanctions investigations using transaction monitoring and case management systems. Analyze alerts, assess transaction risk, document findings, finalize SARs, collaborate with internal teams, meet case production goals, and present clear investigation narratives to management while maintaining confidentiality and compliance.

Design, build, and maintain scalable backend systems and third-party integrations. Develop APIs, services, and event-driven solutions. Participate in architecture and design, ensure system reliability and performance, conduct code reviews, collaborate with Product and external partners, and mentor engineers.

Provide technical post-sales support for Tipalti's finance automation platform via live chat and email, manage escalations, collaborate with Customer Success, Product and Engineering, advocate customer feedback to influence roadmap, and contribute to the knowledge base.

Lead implementations of Tipalti's cloud-based accounts payable and global payments SaaS, manage project timelines, guide technical integrations, deliver exceptional customer service, and document lessons learned to improve the onboarding process.

Design, build, and maintain scalable backend systems and third-party integrations. Develop APIs and event-driven services, participate in architecture and design, ensure reliability and performance, conduct code reviews, collaborate with Product and external partners, and mentor engineers.

Lead the Funds Flow product domain owning payment routing, ledger architecture, and global money-movement infrastructure. Define APIs and platform capabilities, prioritize engineering work, manage integrations with banks and payment partners, ensure regulatory alignment with Legal/Compliance/Finance, and use data to reduce failures and optimize routing and costs.

Design, build, and deploy production-grade AI agents and agentic systems to automate multi-step business workflows. Own agent architecture, RAG pipelines, vector search, evaluation frameworks, and cross-functional delivery to measure and improve business impact.

Manage a portfolio of 45+ customers to drive adoption, retention, expansion, and advocacy. Act as primary contact, deliver business reviews, surface upsell opportunities, coordinate cross-functional teams, use data to prioritize actions, and mentor teammates to improve customer experience.

Manage a portfolio of 45+ customers to drive adoption, retention, expansion, and satisfaction. Act as primary contact, deliver business reviews, surface upsell opportunities, collaborate cross-functionally, use data to prioritize actions, and mentor team members.

Manage a portfolio of 45+ customers to drive adoption, retention, and expansion. Act as primary contact, deliver business reviews, onboard features, surface product feedback, identify upsell opportunities, collaborate across teams, and mentor peers to improve customer experience and net dollar retention.

Partner with the President to manage and drive strategic GTM and GTB initiatives end-to-end. Own initiative tracking, executive materials, cross-functional program leadership, and AI-driven process improvements to scale operational efficiency and ensure timely delivery of high-priority projects.

Lead the President's portfolio of strategic GTM & GTB initiatives: manage end-to-end project delivery, track status, prepare executive materials, drive cross-functional alignment, and implement AI-driven automation to scale operational efficiency.

As a Site Reliability Engineer, you will enhance system reliability, drive incident responses, design tools for automation, and participate in on-call rotations.

Lead customer implementations of Tipalti's cloud-based accounts payable and payments SaaS, manage project timelines, guide technical integrations, deliver exceptional service, and document lessons learned to support internal teams.

Lead customer implementations of Tipalti's cloud AP and payments SaaS, manage project timelines and technical integrations, deliver trusted advisor-level support, and document lessons learned to improve internal knowledge and customer outcomes.

Partner with the President to manage and deliver high-priority GTM and GTB initiatives end-to-end. Lead cross-functional projects, create executive materials, apply AI and automation to scale operations, perform strategic analysis, and drive operational accountability across Sales, Marketing, Alliances, and Customer teams.

The Senior Sales Productivity Enablement Partner drives revenue productivity by enhancing sales capabilities through strategic tool adoption, enablement programs, AI initiatives, and cross-functional alignment, while measuring impact for continuous optimization.