KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
Technical Solutions Engineer I
Job Title: Technical Solution Engineer I
Department: Sales
Reports to: Regional Sales Manager
Location: Mulberry, Florida
Shift: 1st
Purpose / Summary:
Develop and maintain the knowledge on customers’ systems and applications. Work closely with the sales team to optimize and trouble shoot any of the customer systems. Be involved on site visits as needed to analyze the systems/pump operation, and build up the relationships and trust of our key customers together with the sales team. Follow up with necessary KSB GIW teams, and ensure tasks are closed in a timely manner. Support the sales growth for all KSB products and services.
Duties and Responsibilities:
Provide system analysis and support with the customer and KSB GIW. Troubleshoot and recommend solutions for existing and new applications. Aid in providing recommendations to optimize maintenance and operational procedures on the customer sites, including preparation of the technical documentation and investigation reports related to application improvements. Establish and facilitate intercompany relationships. Assist other team members as needed with customer support , including joint customer visits. Early recognition of any conflicts/problem areas for a quick resolution. Assist the rest of the sales team with developing appropriate strategies, goals, tactics, etc. for the benefit of the region and GIW. Available after hours and on weekends for customer emergencies. Comply with the company rules, policies and procedures. Other duties as assigned by the Regional Sales Manager.
Employment Requirements (minimum):
Education:
- Engineering Degree or Technical Diploma with 5 years of industry experience.
Knowledge & Experience:
- Mechanical and Technical aptitude (Should be capable of reading and understanding drawing layouts and parts sheets
- Develop an understanding of pumping systems and customer applications
- Develop fluency in KSB GIW pump selection tools
- Working knowledge of Microsoft Word and Excel
- Proficient in English written and verbal communication skills
- Partnership and collaboration with internal teams and external customers
- Organization, communication, report generation
- Growth drive
Physical Requirements:
- Primarily desk-type duty
- Frequent walking and standing
Travel Requirements:
Join KSB GIW team for customer site visits as needed.
GIW Industries, Inc. (A KSB Company) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GIW Industries, Inc. (A KSB Company) makes hiring decisions based solely on qualifications, merit, and business needs at the time.
KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
Skills Required
- Engineering degree or technical diploma preferred, or equivalent industry experience
- Minimum of 5 years of experience in mining, slurry pumping, industrial equipment, or related heavy industrial environments
- Previous account management, sales, or customer relationship management experience preferred
- Strong mechanical and technical aptitude with the ability to read and interpret technical drawings, layouts, and parts documentation
- Strong understanding of pumping systems, slurry applications, and industrial maintenance operations
- Excellent communication, presentation, and relationship-building skills
- Ability to develop and execute strategic account plans and deliver measurable business results
- Strong organizational and time management skills with the ability to manage multiple priorities
- Proficient in Microsoft Office and SAP preferred
- Self-motivated, detail-oriented, and capable of working independently or collaboratively within a team environment
- Customer-focused mindset with a strong sense of urgency and accountability
- Willingness to travel locally to customer sites as required
KSB Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KSB Company and has not been reviewed or approved by KSB Company.
-
Fair & Transparent Compensation — Pay is considered fair or good in multiple contexts, especially where metal‑industry collective agreements apply. Consistent, on‑time wages and structured tariff pay bolster perceptions of fairness in covered roles.
-
Leave & Time Off Breadth — Paid time off is abundant in the United States, with holiday entitlements highlighted as a strong point. This breadth of time off stands out within the overall package.
-
Retirement Support — Company pension options and profit sharing are available in Germany, alongside defined benefit and defined contribution arrangements at group level. These programs indicate structured retirement support where they apply.
KSB Company Insights
What We Do
ABOUT KSB KSB is one of the world’s leading suppliers of pumps, valves and related systems. KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio. KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros. KSB WORLDWIDE With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality. KSB IN THE MEDIA www.facebook.com/KSB.Company www.twitter.com/KSBcompany www.youtube.com/user/ksbcompany https://www.instagram.com/ksbcompany/ FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS: • Pumps and valves for industrial applications • Comprehensive KSB services and original spare parts • Pumps, valves and systems for building services • Automation and drive solutions • Pumps, valves and systems for renewable energy applications • Slurry pumps for mining, suction dredgers and the oil sand industry • Pumps, valves and systems for water applications • Pumps, valves and systems for waste water applications • Pumps, valves and systems for energy applications
