ABOUT LGC STANDARDS:
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.
Join us as a Strategic Account Manager and play a key role in growing partnerships with government agencies and contract customers. In this high-impact position, you'll build and expand strategic relationships, identify customer needs, and deliver tailored solutions that drive revenue and long-term growth.
Working cross-functionally with teams across product management, finance, quality, supply chain, compliance, and technical operations, you'll serve as a trusted advisor to customers while ensuring exceptional service and successful outcomes.
As a subject matter expert in government markets and solutions, you'll leverage your industry knowledge to support commercial teams, influence strategy, and help achieve ambitious growth objectives in a global organization.
To perform this job successfully, the Strategic Account Manager must be able to capably perform each of the following essential duties:
- Own and grow a portfolio of high-value government accounts, developing multi-year account strategies that drive profitable, sustainable growth.
- Hold responsibility for revenue, margin performance, and commercial outcomes across a multi-million dollar government portfolio.
- Take commercial ownership through pricing strategy, contract negotiation, and long-term agreements, ensuring value-based outcomes, margin protection, and aligned commercial terms.
- Leverage customer, market, and competitive insights to identify portfolio expansion opportunities and inform government strategy.
- Build and maintain trusted, senior-level customer relationships and act as a strategic partner shaping government program roadmaps, supply strategies, and long-term collaboration models.
- Translate complex customer requirements into scalable government programs, coordinating cross-functional teams to deliver compliant, on-time, and high-quality outcomes.
- Influence internal teams and priorities across manufacturing, quality, regulatory, supply chain, and product management to support strategic customer commitments.
- Provide senior-level oversight of demand forecasting, supply continuity, and lead proactive risk mitigation strategies including dual sourcing, capacity planning, and regulatory/change control management for critical government programs.
- Utilize business tools (SFDC) to maintain accurate records of sales activities, including customer interactions, sales pipeline, and revenue forecasts. Prepare updates for management such as Quarterly Business Reviews (QBRs) and Joint Business Planning Reviews (PBP), highlighting key performance metrics and achievements on a routine (weekly, monthly) basis.
- B.S. in chemistry, physics, biochemistry, biology, or an equivalent scientific discipline.
- At least 5 years’ experience in selling technical products used in research laboratories. Prior strategic account management experience dealing with centralized or global procurement organizations is strongly preferred.
- Deep understanding of global Analytical Instrument market and key laboratory workflows.
- Outstanding commercial awareness and planning abilities, with a proven track record meeting and exceeding sales targets.
- Demonstrated success navigating long sales cycles, complex stakeholder environments, and multi‑year contract negotiations.
- Ability to develop and execute multi-year strategies for complex, high value private label accounts that drive profitable, long-term growth.
- Deep acumen and understanding of private label economics, including pricing, margin drivers, volume commitments, and long-term contract structures.
- Experience with customer relationship management platforms, such as Salesforce.com (SFDC).
- English fluency, with fluency or proficiency in other languages as a significant advantage.
- Willing to travel within Americas region and other global locations as required.
Interpersonal Competencies:
- Build trusted relationships with senior customer stakeholders and operates as a strategic advisor, not a transactional seller.
- Proven capability to lead complex, high stakes negotiations and influence outcomes across customers and internal stakeholders without direct authority.
- Orchestrates manufacturing, quality, regulatory, supply chain, and product teams to deliver scalable, compliant private label programs.
- Anticipates and manages demand variability, capacity constraints, and operational risk to protect supply reliability for strategic customers.
Work Conditions and Environment
- Travel & Time Expectations: Travel up to 30% of working time is expected. Maintain a valid driver's license.
- Work Setting: Home-based work environment possible, dependent on business needs.
What we offer (US based-employees):
- Competitive compensation with strong bonus program
- Comprehensive medical, dental, and vision benefits for employees and dependents
- FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
- Deductible Buffer Insurance and Critical Illness Insurance
- 401(k) retirement plan with matching employer contribution
- Company-paid short- and long- term disability, life insurance, and employee assistance program
- Flexible work options
- Pet Insurance for our furry friends
- Enhanced Parental leave of 8 additional weeks
- PTO that begins immediately
- Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!
ABOUT LGC:
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
OUR VALUES
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld
Skills Required
- B.S. in chemistry, physics, biochemistry, biology, or equivalent scientific discipline.
- At least 5 years' experience selling technical products used in research laboratories.
- Prior strategic account management experience dealing with centralized or global procurement organizations.
- Deep understanding of global analytical instrument market and laboratory workflows.
- Proven track record meeting and exceeding sales targets and commercial planning abilities.
- Demonstrated success navigating long sales cycles, complex stakeholder environments, and multi‑year contract negotiations.
- Ability to develop and execute multi‑year strategies for complex, high‑value private label accounts.
- Deep understanding of private label economics, pricing, margin drivers, and contract structures.
- Experience with customer relationship management platforms such as Salesforce.com (SFDC).
- English fluency.
- Fluency or proficiency in other languages.
- Willingness to travel within the Americas region and globally as required (up to 30%).
- Maintain a valid driver's license.
LGC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LGC and has not been reviewed or approved by LGC.
-
Healthcare Strength — Health, dental, and vision coverage with FSA/HSA options are consistently part of the package, and private medical is cited where applicable in the UK. Coverage is often characterized as solid alongside other core benefits.
-
Retirement Support — Retirement offerings include a 401(k) with employer contribution in the U.S. and pension schemes in the UK, complemented by life and disability insurance. These elements are highlighted as part of a standard-to-competitive core package.
-
Leave & Time Off Breadth — Paid time off, holidays, sick leave, and family leave are broadly available, with some sites offering a year‑end shutdown. Flexibility and local leave programs contribute to a generally well-rounded time‑off offering.
LGC Insights
What We Do
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
.png)
.jpeg)
