Strategic Account Manager - APAC

Posted 9 Days Ago
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Melbourne, Victoria
Hybrid
Mid level
Software
The Role
The Strategic Account Manager will drive revenue growth from Tier 1 clients in the APAC region, focusing on sales strategy execution, pipeline management, and relationship building. Responsibilities include prospecting, closing business, and ensuring customer satisfaction, while also mentoring junior team members to meet regional growth goals.
Summary Generated by Built In

TEAM Software by WorkWave is searching for a talented Strategic Account Manager who is responsible for driving revenue growth from our Tier 1 clients within the APAC region. This role will see you focus exclusively on working with the APAC Head of Growth to formulate and execute the sales strategy within your assigned verticals, owning your clients in the Tier 1 space for our workforce management and field service solutions. 


The Strategic Account Manager will also be a role model within the region, leading by example and working to help 'level-up' more junior members on the team in order to contribute to hitting our regional revenue and growth goals over the medium term. The correct candidate will be walking into an established pipeline with strong relationships already built.

WHAT YOU’LL DO:

  • Proactively prospect, identify, qualify, and develop a sales pipeline
  • Work with the clients to ensure high-quality opportunities are created
  • Close business to meet and exceed monthly, quarterly, and annual bookings objectives
  • Build strong and effective relationships, resulting in growth opportunities
  • Maintain accurate pipeline management with expert-level forecasting
  • Work closely with the Professional Services team to achieve customer satisfaction

WHAT YOU’LL BRING:

  • Have at least 3-5 years of experience in a quota-carrying Mid-Market or Enterprise SaaS sales role
  • A proven ability to drive revenue growth and over-achieve targets using a sales methodology, and can articulate how you have ensured your own success
  • Strong mid-market and enterprise technical sales experience with the ability to articulate the business value of complex enterprise technology
  • Superior verbal and written communication skills, with the ability to chair meetings and execute high-quality presentations
  • Thrive in competitive, numbers-driven, performance-based environments
  • Ability to provide high-value training and coaching to other team members and act as a go-to person for process knowledge
  • Passionate about growing your career at a global company with a local scale-up feel
  • Experience in ERP, Payroll or Workforce Management software advantageous 
  • Must be willing to work Hybrid schedule 2-3 days/week in office

TEAM Software by WorkWave develops market-leading financial, operations and workforce management solutions for distributed workforces, with a focus on the cleaning and security industries. Our team of 1,200+ is found across North America, Asia-Pacific and EMEA. This role is based in our Melbourne, Australia office.


WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! 


LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: 

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. 


A GLOBAL COMPANY WITH A LOCAL PRESENCE:

 • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. 

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.

• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

 

RELAX, WE'VE GOT YOU COVERED: 

• Employees can expect a robust benefits package, including health and dental and 401k with company match

• Find your perfect work/life balance! In addition to standard Australian leave entitlements we provide employees with 5 days of flexible time off.

AND BEYOND...

• Calm App Subscription

• EAP Program

• Enhanced Parental Leave

• Personal Travel Discounts

• Paid Time Off for Volunteering

• Employee Discount Scheme

• Employee Referral Bonuses

 

GROW WITH US: 

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year 

 

JOIN OUR WINNING TEAM! 

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

 

WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.


The Company
Holmdel, NJ
286 Employees
On-site Workplace
Year Founded: 1984

What We Do

WorkWave empowers service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of their business life-cycle.

At WorkWave, we think about business the way you do. We know that for service-oriented companies, there are many steps of your business journey - from signing new customers, delivering service in the field, to invoicing, and everything in between. We also know that gaining new customers requires even more: brand awareness, digital marketing and lead generation.

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