Jobs at WorkWave

Maintain and optimize the Salesforce org by ensuring system health, data integrity, security, and governance. Design and drive automation with Flow and AI (Einstein), manage CPQ and Certinia-related revenue/PSA workflows, oversee integrations and release management, provide user support and training, and lead continuous improvement and seasonal upgrade activities in partnership with business stakeholders.

Own and optimize the MarTech stack (Pardot, Salesforce, GA4, Webflow, 6sense, ZoomInfo, DataGroomr); maintain integrations and data integrity; build lead lifecycle, scoring, routing, and attribution workflows; run data hygiene and privacy processes; configure analytics and multi-touch reporting; implement AI-driven marketing workflows; and partner with Sales, IT, and RevOps to ensure full-funnel visibility and operational efficiency.

Guide customers through SaaS onboarding: configure software using best-practice playbooks, run training, manage multiple implementation projects, document progress, troubleshoot issues, and collaborate cross-functionally while leveraging AI tools to optimize workflows.

Manage SMB accounts through consultative selling: deliver online product demonstrations, run QBRs, build pipeline, forecast in Salesforce, exceed monthly recurring revenue targets, and generate new business via outreach.

Lead global SaaS project delivery from scoping through close, managing stakeholder relationships, detailed project plans, risks, budgets, and audit-ready documentation. Drive adoption of AI and automation to streamline tracking and reporting, coordinate cross-border teams across NA time zones, and travel up to 25% for critical on-site meetings to ensure projects are delivered on time and on budget.

Sell WorkWaves end-to-end field service SaaS to large enterprise customers: lead discovery with executives, manage complex multi-stakeholder long sales cycles, build multi-million-dollar pipeline, partner with Sales Engineers on demos and tailored solutions, and drive deals to close using sales tools and analytics (Wavelytics).

Lead the Deal Desk to partner with Sales, Finance, Legal, and Product on pricing, quoting, and commercial structuring. Approve complex multi-product and enterprise deals, enforce SLAs, run deal strategy cadences, maintain CPQ/pricing tools and CRM accuracy, support compliance/audits, and enable sales with templates, training, and reporting.

The Enterprise Account Manager at WorkWave builds long-term relationships with enterprise clients, drives product adoption, and manages the sales cycle to achieve revenue growth.