Strategic Account Manager, Airlines - Europe
📍 Location: London Wall (Hybrid: 3 days/week in office)
✈️ This role requires regular travel (internationally) to meet in person with key clients.
Are you passionate about building strategic partnerships and driving growth in the aviation industry?
Do you thrive in a customer-focused environment where you can shape solutions and influence senior stakeholders?
About the Business
At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions, and many more accelerate their own digital transformation. You can learn more about Cirium at https://www.cirium.com/
About the Role
As a Strategic Account Manager, you will manage and grow a portfolio of existing customers while developing new business opportunities across your territory. You’ll focus on building strong relationships, understanding customer challenges, and delivering solutions that create measurable value. This role combines account development with proactive new business generation to support ongoing growth.
Responsibilities
Manage a portfolio of clients to optimise satisfaction, engagement, retention and growth
Drive new business sales by acquiring new logo clients
Build and deliver short- and medium-term territory and account plans to maximise revenue
Identify customer challenges and collaborate internally to deliver effective solutions
Communicate Cirium’s products and services aligned to customer business objectives
Understand client requirements, purchasing processes, and decision-making dynamics
Arrange and lead meetings with clients and prospects (in person and virtually)
Maintain accurate records using Salesforce.com and other sales tools
Requirements
5+ years of experience in a revenue generating role with European Airlines.
Strong understanding and practical application of value-based selling
Experience in strategic account management or similar roles in aviation, SaaS, or information services
Track record of delivering growth and consistently exceeding targets
Ability to communicate a clear future vision to customers and stakeholders
Capability to quickly understand complex data and technology solutions
Strong communication, relationship-building, and customer focus
Collaborative team player with effective internal communication skills
Working for You:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers, and private medical benefits
Wellbeing programs and life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel season ticket loan and Electric Vehicle Scheme
Optional dental insurance
Maternity, paternity, and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support charities and causes that matter to you
Employee resource groups with dedicated volunteering time
Access to extensive learning and development resources
Employee discounts through the Perks at Work scheme
Learn more about the LexisNexis Risk team and how we work here.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- 5+ years of experience in a revenue generating role with European Airlines.
- Strong understanding and practical application of value-based selling.
- Experience in strategic account management or similar roles in aviation, SaaS, or information services.
- Track record of delivering growth and consistently exceeding targets.
- Ability to communicate a clear future vision to customers and stakeholders.
- Capability to quickly understand complex data and technology solutions.
- Strong communication, relationship-building, and customer focus.
- Collaborative team player with effective internal communication skills.
- Maintain accurate records using Salesforce.com and other sales tools.
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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