Strategic Account Executive - UK (London)

Posted 6 Days Ago
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London, Greater London, England
In-Office
Senior level
Software
New Relic, the Intelligent Observability company.
The Role
The Strategic Account Executive will manage large strategic customer accounts, build relationships, drive sales and deliver customer value within a technology sales environment.
Summary Generated by Built In

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Are you a large enterprise software sales, senior account executive, focused on strategic accounts looking to take your career to new heights, help your customers achieve amazing things, and close large, complex, exciting deals? Do you want to work with a company, a team, and a product, on the fast track for growth? Take a look at New Relic!

We are looking for a highly accomplished, polished, proven and quota-carrying Large Account Sales Executive who can secure new customers, develop deep value-based relationships and continue to grow an already strong install base; rallying the cross-functional team to deliver exceptional outcomes for our customers.

At New Relic, we hire people who are eager to grow, to learn and to contribute to our culture. We take pride in thinking beyond our day-to-day job descriptions and encourage you to actively seek out opportunities to create the type of work environment that you want to be a part of. We are customer obsessed. We are innovators. We are at the top of the value chain for our customers, helping them intelligently observe their most critical parts of their technology stack.


What you'll do

  • Focus on delivering customer value and solving customer problems
  • Build long-lasting, trusted, value-based relationships
  • Work with key large strategic customers across our primary industries
  • Seek out new opportunities to deliver value, utilise New Relic and expand and enhance existing opportunities; identify, qualify, develop and accelerate high value pipeline
  • Set the strategy for your business portfolio of existing strategic customers, expansion and new logo, and lead the cross functional to execute on it
  • Collaborate with the relevant technical and extended specialist teams to ensure existing customers realise maximum value from New Relic, drive innovation using the latest capabilities, features and products, consume effectively and as a result, grow

This role requires:

  • Extensive experience in Consumption, SaaS or related high-end software or technology sales
  • A proven track record of overachievement against all key metrics
  • An unparalleled work-ethic, a desire to help customers be successful 
  • Ability to travel to customer sites regularly 
  • To be comfortable in a dynamic changing and fast moving environment
  • Excel in both personal ambition AND collaborative teamwork
  • Have excellent communication skills through all mediums (interpersonal and presentational) 

Bonus points if you have

  • Background or experience with high-end strategic sales of observability technology
  • Knowledge of the observability market in EMEA

Please note that visa sponsorship is not available for this position.


Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Top Skills

Observability Technology
SaaS
Software Technology
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The Company
HQ: San Francisco, CA
2,653 Employees
Year Founded: 2008

What We Do

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.

That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.

Why Work With Us

New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.

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