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Aircall is the phone system for modern business.
The Role
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
We are seeking a gifted and talented Strategic Account Excecutive to join our Berlin office.
This role involves engaging qualified strategic prospects, demoing the Aircall solution, providing technical assistance, successfully navigating a proof of concept and negotiating contracts. It is a fast-paced role that fits high energy and smart sales people.
Key Responsibilities:
- Leverage exceptional prospecting skills to build pipeline and find new business;
- Guide SMB/Mid-Market prospects through our sales cycle from qualified to closing, while documenting all customer interactions (calls, emails, demos) in Salesforce;
- Use a consultative selling approach to uncover pain points and educate prospects about Aircall’s value through conversational discovery calls & tailored demos;
- Work closely with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line;
- Accurately forecast new revenue each week, month, and quarter, crush your quota and deliver revenue;
- Represent Aircall with integrity and professionalism at all times in all written and oral communications.
Qualifications:
- Fluent in German with a full professional proficiency in English;
- A minimum of 2 years of experience closing SMB/Mid-Market business (in SaaS) with a deal size above 20 K€ ARR;
- Successful track record of closing net new business and generating your own pipeline through prospection;
- A proactive, driven sales approach to identify and communicate business pains and outcomes, drive urgency and take end to end ownership for quota attainment;
- Familiarity with SPICED or MEDDIC Sales Methodology & ability to challenge prospects & status quo;
- The willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learn;
- You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answers;
- A desire to grow within the AE role. This is a long-term role with plenty of room for individual development (and significant earning potential!)
#LI-MM2
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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The Company
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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