Stores Manager

MAIN PURPOSE

To deliver individual stores sales growth and profitability targets, through ensuring that the customer is at the heart of everything we do, that all selling, promotional and operational initiatives and processes are effectively implemented and executed in a sustainable way. , and by identifying, developing and coaching, and retaining a highly competent and energized store team, who take ownership and accountability for their business..

• Ensure continuous forecasting and amendments of financial plans in accordance with store performance
  

• Drive profitability by ensuring key profit drivers are within budget
  
• Control store expenditure within budget parameters
  
• Ensure compliance in internal controls through effective self-assessment to minimise risk and deliver operational excellence
  
• Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes
  
• Constantly seek opportunities and provide feedback to continuously improve and simplify policies, processes and procedures
  
• Perform reconciliations to prevent financial loss (e.g. system errors, vouchers reconciliations)
  
• Ensure that all relevant finance reports are printed, scrutinised, actioned and retained (filed)
  
• Coordinate and communicate incoming TDC’s within specified timelines
  
• Manage and control HR admin, records, retention and data integrity
  
• Ensure the relevant documents are completed and retained in line with legal requirements
  

• Monitor that legislative attendance registers are completed and advise line manager on non-compliance
  
• Ensure timeous and accurate payroll submission
  
• Ensure completion and submission of Trading HR reports weekly and monthly
  
• Coordinate the ordering and issuing of uniforms, name badges and swipe cards
  
• Manage all diagnostic reports to ensure complete cash reconciliation
  
• Ensure cash control through timeous recording of cash transactions to minimise loss and provide accurate information delivery
  
• Measure and analyse financial performance to influence decision-making
  
• Drive productivity in line with set targets
  
• Complete monthly scorecards and communicate with relevant parties
  

Drive trading

• Constantly seek opportunities within and outside the store to increase sales and maximise returns on space and stock
  
• Balance effective service levels with meeting required productivity benchmarks
  

Drive shopkeeping disciplines

• Drive the implementation of loss and control measures
  
• Maintain hygienic, safe and well-organised store and back areas
  
• Drives store readiness for trade
  
• Drives in store health and safety procedures and policies activity benchmarks
  

Manages stock effectively

• Ensure all operating processes are effectively implemented and maintained to sustain profitability, protect the brand values, and deliver effective service levels
  
• Drives on floor availability
  
• Drives the fitting room policy
  
• Ensures all merchandising principles are in place at all times and items ticketed
  
• Investigates out of stocks and feedbacks to relevant stakeholders
  

·        Identify and isolate quality concerns

·        Ensure launches are communicated and put out timorously and ensure all appropriate ticketing is in place

·        Ensure customer returns are completed accurately and managed

·        Perform and assist with stock take

Minimizes Shrinkage through

·        Reporting acts of dishonesty related to shrinkage and fraud to you line manager or shrinkage hotline

·        Understand, apply and manage all red flag processes, policies and procedures

·        Identify and manage all shrinkage hotspots within the department

·        Facilitate regular ongoing shrinkage meetings to ensure employee participation and creating awareness amongst employees

·        Effective manage all processes and procedures aimed at minimising shrinkage

·        Effective management of stock losses.

JOB REQUIREMENTS

·        Education background: degree in business related field

·        Not less than 2 years work experience of retail operations in a supervisory role.

·        Atleast two reliable referees from previous work places, with no criminal record.

·        Flexibility and ability to travel across borders within Africa.

·        Salary and benefits – negotiable, depending on experience and competencies.